Chickaro's Birmingham Ladypool Road Reviews Summary

Category: Fast food restaurant Birmingham

Address: 400 Ladypool Rd., Balsall Heath, Birmingham B12 8JZ, United Kingdom

Phone: +441212578096

Rating: 4.3
based on 514 reviews.

Food Quality

Pros:

  • "The Hotshot Chicken Parmesan was absolutely blown away; I can't remember the last time I took a bite of food and immediately thought 'this is fantastic.'"
  • "The food was delicious and flavoursome, genuinely something iconic and different."
  • "Whether you're in the mood for something sweet or savoury, Chickaros has got you covered. Their signature dish, the Chickaros burger, is juicy and flavourful."
  • "If you're a fan of chicken, then you definitely have to try their chicken wings. They're crispy on the outside and juicy on the inside."
  • "The food is amazing, the drinks are delicious, and the staff is top-notch."
  • "The mojito's were nice also, not amazing but satisfying enough."
  • "The food portions are a lot, the service is immaculate and the food is worth the price."

Cons:

  • "The food was bland, could not tell the difference between the speciality fries or the mac n cheese. No sauce had a kick or even a flavour."
  • "The steak isn’t sizzling and all our food came out Luke warm."
  • "I really don’t understand the hype around this place… The El Dorado steak was drenched in cheese sauce and macaroni, a bit chewy."
  • "The food is rich and tasty, but the kebabish has been too curry-fied, overpowering and haven't enjoyed it."
  • "Portions where good but does not warrant a second trip."
  • "The chicken was dry, no special flavor, had a thick cheese coating. Same flavor was in the burger."
  • "The Parmesan chicken was okay but a bit of a let down given how hyped it was."

Customer Service

Pros:

  • "The service was beyond excellent, particularly Ammo who sorted us out and gave us complimentary drinks."
  • "From the moment I walked in, I was greeted by a friendly staff member called Sadia and the amazing ambiance."
  • "One thing that really sets Chickaros apart is their amazing staff. They're friendly, attentive, and always willing to go the extra mile."
  • "Service from Zayna was superb! Professional and polite, really friendly with the kids."
  • "The customer service from Saadiya was absolutely amazing at the ladypool road branch."
  • "Service was fast and the food was amongst the tastiest on Ladypool Road."
  • "Have been here a couple of times, best thing is food is always consistent and customer service."

Cons:

  • "Service was slow and we had to wait more than 30 minutes for our food."
  • "Visited around lunchtime, place was quiet, however took us over 20 minutes to even take our order."
  • "The staff were very friendly but the service and food was such a let down."
  • "Was totally ignored by staff when I was ordering and collecting my order."
  • "We were asked to move tables after already being seated, and the new table was not clean."
  • "Service wasn't great, and they have a bad habit of letting songs play and half way through they kept changing them."
  • "The staff kept going to smoke right outside the restaurant, making the smell come in."

Ambiance and Decor

Pros:

  • "The decor is modern and chic, and the lighting is just perfect. It's definitely a great place to take pictures for your social media."
  • "The atmosphere was incredible & aesthetically pleasing."
  • "Good atmosphere and vibes, decor is nice."
  • "Restroom was so clean. Haven't seen one that good in the area yet!"
  • "The place had a really cool vibe. Had a really nice sweet young lady name Saudia and there was another girl behind the counter, fantastic customer service."

Cons:

  • "Seating downstairs isn't the best to be honest."
  • "Seating area is too close to each other."
  • "Just seemed very rushed and disorganized in there, lots of people stood by the entrance, the door kept opening, this made it cold inside the restaurant."
  • "Not a family environment, more of a lads environment, they play loud western headache music."

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