Address: 2272 Coventry Rd, Sheldon, Birmingham B26 3JR, United Kingdom
Phone: +441216825599
Rating: 4.7
based on 185 reviews.
Food Quality
Pros:
"Burger was flavourful, chicken slice was fresh and thick, sauce was just enough, bun was soft."
"Rios really knows how to grill up some delicious Peri Peri chicken, and their burgers are mouthwatering."
"The flavours are excellent, the chicken is always really good."
"The chicken is juicy, cooked well and always saucy, not dry like you find in all the other Piri places."
"Ordered a few times and the food is always on point, the customer service is top notch."
Cons:
"Food was very mediocre. They just throw a bunch of spice in and hope for the best."
"In 2 out of the 3 boxes, the chicken had been burnt on the grill."
"Only slight downfall was their beef burger as it was a bit bland and dry."
"**AVOID** the chicken and rice!!! Smells and tastes really strange like chemicals."
"Every time I order they tell me the delivery is going to be within 45 minutes but it takes 1 hour and 30 minutes, very bad delivery service."
Service Experience
Pros:
"When I got to the counter the till operator stepped forward to take my order in a very polite way."
"The first time I actually finished my entire burger, now that’s saying something! The attention to detail with regards to hygiene 10/10."
"Real helpful and friendly staff helped me make my choice of meal."
"Amazing service today. Can not fault my visit. The staff are all very friendly and welcoming to the store."
"Visited after a long day at the Arnold show with 4 hungry boys...all staff were good, requested to make a special shout out to Bash."
Cons:
"The service at Rios is just okay. It's not terrible, but it could use improvement."
"Service is absolutely appalling, they delivered the wrong food."
"Group order from guys at JLR only 5 meals. Left the fries out of every order."
"Took ages but didn’t write a review. This time they forgot my fries."
"Had maybe 8 employees but chicken strips and chips took 30 mins."
Price and Value
Pros:
"Ordered peri burger meal...was very tasty. Giving only 3 stars due to the toilets."
"Absolutely brilliant food can't go wrong. I had brought the frango burger meal and chicken strip's. 10/10."
"Food was excellent, order 5 things off the menu including Frango meal, chicken strips and the new chilli and garlic chicken wings, meat was really fresh and tender."
Cons:
"Prices are also insanely high, £6.99 for a chicken and rice box is daylight robbery."
"Saw the prices and suddenly didn't feel hungry anymore. I mean, £9 for burger, fries and a drink."
"Overpriced ridiculously prepared food, the cheapest chips you can get with tiny portions and yet they charge like £9 for a meal."