Playworld Huddersfield Reviews Summary

Staff and Service

Pros:

• "The staff were great, the food was great."
• "Staff are very helpful and place is always clean and tidy."
• "The staff have been wonderful in organising everything, and our party host Beth was incredibly helpful, and wonderful with the children."
• "It's clean and staff are friendly."
• "The staff are wonderful and friendly, it's always so clean and nice."
• "The staff today went above and beyond for my sons birthday, right from the start up until the very end."
• "The staff who looked after our party were brilliant and made sure everything went smoothly."

Cons:

• "To be honest, the place it’s self is okay but the staff are BAD they were watching our every move."
• "The staff here are so rude!!"
• "Absolutely no management or control whatsoever of the place from what we saw, which meant that the smaller kids in particular weren't safe."
• "Some of the staff seem like they can't be bothered to accommodate customers at times."
• "Terrible attitude and behaviour from manager/ owner."
• "Kids absolutely loved it but way too crowded and some of the staff can be quite rude."
• "The staff are extremely rude and unhelpful."

Facilities and Cleanliness

Pros:

• "What an absolute gem of a place, kids absolutely loved it so much!"
• "No time limits, perfect for swapping and changing between skating and running up and down the slides."
• "Visited with my friend and her 2 small girls on Sunday morning. Only a few children on the rink plenty of space."
• "Great space for the skating, nice smooth surface and decent space."
• "It is clean and not too pricey for food and drinks, with no time limit on play/skate."
• "Both kids and adults alike enjoyed this place. Rollerskating and good sized soft play."
• "There's a lovely space for skating and a big play area."

Cons:

• "Cakes, drinks, and especially, sweets are ridiculously priced."
• "The soft play area was completely jam packed and you could barely move because of the amount of adults standing around."
• "Could do with more seating as its quite popular. No place to sit during busy times."
• "Play gym is too small n conjugated."
• "This place charges £4 per child for a very mediocre soft play area and £2 per adults!"
• "Soft play looks good as well though not massive."
• "The play gym area needs more lighting."

Food and Pricing

Pros:

• "Amazing children’s party! From the organisers, the price and the quality of the food it’s worth it."
• "The food is really nice and good value too."
• "All reasonably priced."
• "Roller skating is very reasonably priced."
• "Reasonable prices for food and drink."
• "Freshly cooked food from the kitchen is consistently good and reasonably priced."
• "Food served at all times and v reasonable."

Cons:

• "However the cafe needs fresh cake supplies with a real barista as coffee and tea are served cold."
• "Received a 90 pounds fine for parking in the car park when using the play gym...."
• "Rip off £11.00 for a 8 month old and a 4 year old."
• "The food is a total rip off £1.60 for a small packet of crisps (quavers)."
• "Its ok but has got very expensive £4.50 for a slice of cake."
• "Very expensive, not allowed to take anything from outside (drink or food)."
• "The music they play is horrendous !!!!! it is just like drum and base banging not age appropriate at all."

Safety and Accessibility

Pros:

• "PlayWorld is safe and clean."
• "Excellent place for kids to have fun in a clean and safe place with a variety of play areas."
• "Clean, safe and friendly staff too - 5 stars!"

Cons:

• "No positive comments regarding accessibility and inclusivity."
• "The lack of accessibility dissuades those with disabilities."
• "Absolutely no management or control whatsoever of the place from what we saw, which meant that the smaller kids in particular weren't safe."
• "The bouncy castle has no limit on how many children can use it at one time, which of course meant it was rammed full of older kids so little ones weren't safe and couldn't use it."
• "Massively over capacity, adults and older children in the soft play making it extremely dangerous for my 3 year old."
• "There was no supervision of the children by the staff whatsoever, leading to older children pushing younger children around without any intervention."
• "No policy for dealing with racial abuse ruins an otherwise decent experience."