Morello Lounge Reviews Summary

Atmosphere and Decor

Pros:

• "Nice, cosy little restaurant nestled in the town centre with lovely decor and a modern, tasteful atmosphere."
• "The atmosphere is simply amazing, just right to spend quality time and relax over coffee."
• "A hidden gem in Uxbridge, with great ambience, good food choices and excellent service."
• "The space is really nicely set out, it's very casual yet also quite atmospheric."

Cons:

• "It was warm outside so we decided to sit indoors but either the AC wasn’t on or it wasn’t working."
• "The only thing I'd change slightly is the table layout and ambience. A different layout could really open up the space and make it feel more cosy."
• "How they missed to paint the ceiling, looks a little tacky, maybe the budget didn't stretch so far."
• "Really baffles me that there is not a generic uniform for staff, it makes it uncomfortable with anybody coming to the table."

Food Quality and Options

Pros:

• "The food was nice, good options on menu. Overall the taste was good."
• "I enjoyed my breakfast (blueberry pancakes, eggs sausages a hot chocolate), a nice breakfast place to come."
• "The Miami brunch has a very unique combination, very good."
• "Fantastic gluten free menu in fact brilliant gluten free menu."

Cons:

• "The sharing platter wasn’t really for sharing as it had very small portions."
• "Food tasted bland and can be improved. Service was also on the slow side."
• "Burger was slightly overdone and no soap in dispenser in toilets."
• "The drinks were pretty reasonable priced but it did lack depth of flavour for what the drinks actually were supposed to taste like."

Service and Staff

Pros:

• "Friendly staff, spacious cafe, child friendly too."
• "Staff were polite, service reasonable and food cooked in good time."
• "Best place for miles around. Ashley and Amy to name 2 are lovely. Nothing is too much for the staff here."
• "Loved the place, food and super friendly staff."

Cons:

• "Service was on the slow side. It was warm outside so we decided to sit indoors but either the AC wasn’t on or it wasn’t working."
• "Awful experience, the person who took the order took £12 instead of £3.45 for latte. Horrible!"
• "No condiments were offered, not even Ketchup...Service was way better than 3 days ago, but still needs improvement."
• "They really went for a style in here and seem to have gone hard into chandeliers...This method isn't the best as they are located in that mysterious pocket of no signal in Uxbridge Town."