German Doner Kebab Reviews Summary

Category: Restaurant Birmingham

Address: 548-550 Moseley Rd, Balsall Heath, Birmingham B12 9AD, United Kingdom

Phone: +441216550140

Rating: 4.2
based on 317 reviews.

Food Quality

Pros:

  • "The salad was fresh and crisp and delicious."
  • "Really nice place, good atmosphere, service was good, food was really cool it was like a mix of Arabic spices, Mediterranean and European."
  • "Food was served hot and fresh with hardly any waiting time."
  • "Great food never had a problem with the meats. The beef is always perfect."
  • "Delicious and brilliant. The best and healthy-ish kebab I've ever eaten."
  • "The Food is really nice juicy and well proportioned."
  • "Food is tasty ans fresh, the flavour pallette is a little bland no bold spicy zesty flavours but its a good wholesome munch."
  • "Restaurant has a very nice interior and is spotless clean, warm and comfortable. Food is excellent."

Cons:

  • "Food was inedible spring roll was missing delivered 45 minute late."
  • "I did find the meat slightly bland however."
  • "Decent donner burgers, nice flavour, but nothing amazing."
  • "Much better than the Bull St branch in town centre. Food has improved."
  • "I ordered the gym box from the GDK Moseley branch. I was very disappointed. It was not for me. The meat smelt and was very bland even with the sauces."
  • "Extremely small portions, won't fill you up and costly."
  • "The worst over cooked kebab from here. Bread was one step away from being burned."
  • "I ordered a chicken burger meal for my mother who just finished a 12 hour shift she opened her box meal and there was no chicken just salad."

Customer Service

Pros:

  • "Served by Yusuf who displayed excellent customer service skills and was very polite and well mannered."
  • "Amazing taste, great location, inside nice, All staff members great, Bilal (shop manager) got amazing team."
  • "Sarina who served us was really friendly and gave good advice."
  • "Shahbaz took my order, treated me with respect and had excellent customer service."
  • "First time eating here an will be coming back again, the customer service I received was honestly so welcoming."
  • "I've been to many GDK and This is the cleanest one (Mosely Road) with extra ordinary customer service."
  • "Brilliant food cooked by Aqib and the service was very friendly and accommodating for us."
  • "Thanks Kezia for providing a great customer service with a smile and being attendant throughout."

Cons:

  • "Staff were a bit abrupt, and not a smile in sight which is a bit offputting."
  • "Customer service skills were 5/10. There was just a flat tone throughout."
  • "Food wise & hygiene it’s probably the best beach I’ve been, but Customer service simply not existing."
  • "Appalling experience.. till personnel had no willingness to speak lacking on customer service."
  • "I feel sorry for other nearby food shops having to compete with German Döner, must be real though and in fact a good challenge for others to try and perform better."
  • "Absolutely rabish customer services, And food was disgusting."
  • "Found a hair in my food, called the restaurant and they were just rude."
  • "Ordinary kebab like any other takeaway. The only thing could make them different from other takeaways, and that was their staff, but unfortunately it was another big disappointment."

Portion Size & Pricing

Pros:

  • "The box looks and is fairly small however there is enough food packed into it to easily fill a person."
  • "Decent donner burgers, nice flavour, a little pricey but there has been increase of prices at all fast food joints so comparable to others."
  • "Great food every time I visit here. I enjoy the donner as it has a unique factor to it compared to many other places I have been to."
  • "Delicious and brilliant. The best and healthy-ish kebab I've ever eaten. Since the opening of this branch I've eaten here many times and I'm still not tired of it."
  • "Great store with ample amount of space for a family outing. Food is of great quality as expected."
  • "This time I wanted to try something different so I went for the mix donner quesadilla and it was fantastic so nice and light too."
  • "They have some good family deals which works out perfect when I come with family."
  • "Their food is out of this world! Their portions are goliath level and the taste is something premium that is worth paying for!"

Cons:

  • "Extremely small portions, won't fill you up and costly, I've attached a picture, that cost me £6.99."
  • "Overrated and over priced! Ordered the 'Boss Box' - handful of chips, 2 spring roll, drink, 3 sauces and sandwich of which is 80% salad."
  • "The two for one is nothing but a scam! Basically you're eating a kebab with salad and minimum meat."
  • "Guys were constantly laughing and joking looking over while I was eating and I didn't get a good vibe as if they had done something to the food."
  • "Used to love it! Now they are stingy with literally everything! VERY SMALL portions compared to before."
  • "The only fast food I actually trust. Superb quality food, Never had any sort of complaints. Tastes amazing & it’s something that you’ll definitely try again."
  • "I used to enjoy going to this place but the last 2 times I have been the meat has been cold. For the price charged I expect the food to at least be warm."
  • "The service was fine. Clean place. Chicken Kebab was good. I would not put chips in the same box as they do. Like it separately."

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