Address: B3055, Brockenhurst, SO42 7QL, United Kingdom
Phone: +441590622354
Rating: 4.6
based on 431 reviews.
Ambiance and Location
Pros:
"Nice relaxed restaurant ambiance."
"Amazing location, building, and atmosphere."
"Superb location, ambience and decor."
"The restaurant itself is full of plants: herbs in pots on the table, vines creeping up around pillars, pots of chillis and peppers around the edge of the room."
"The garden-style restaurant with a glass roof is beautiful and the lounges cosy."
"The setting, grounds and property is breathtaking."
"Lovely decor and garden vibe."
Cons:
"Our bedroom, while designed to be ‘Old Fashioned’ - which was nice- was nevertheless quite dark thanks to dark green paint and oppressive wallpaper."
"Not enough space between tables."
"The dining room in the evening was super busy. It felt overcrowded and noisy."
"Very loud due to cramming of tables."
"The dining area is too crowded. Our table of 4 was so small that we had to have things removed so we could fit dishes on."
"Parking was stressful as well, with the car park not wide enough and built to house the capacity they offer."
"Room was not very roomy at all, very small which was disappointing."
Food Quality
Pros:
"All food locally sourced which is a definite A * from me."
"Food was fantastic, service great."
"The food was faultless."
"Wonderful food in the middle of the forest! I had the cuttlefish Bolognese which was unbelievably good and my partner went for a beef pudding, which she loved."
"Absolutely delicious, the flavours were superb."
"Food truly delicious and arrived in good time."
"Insanely good food - still can’t get over how good the chocolate pot was."
Cons:
"Food was over priced and the menu was boring."
"The food wasn't amazing, especially for the the price they charge."
"Two of us had salty mains."
"No stand out dishes."
"The food is pretty blooming awful, especially considering the price."
"Tasty if occasionally bland food."
"The food was good, but not amazing particularly for the price."
Service
Pros:
"Impeccable servers with fantastic knowledge of the wine and food menus."
"The staff are all so attentive and knowledgeable, helps to make the dining experience that much more special."
"Service was exceptional as it was busy."
"Everyone was friendly, helpful, attentive and very knowledgeable."
"Great staff (not pretentious in any way) great natural service - they have got this so right in this place."
"The staff really cared about you having a great time, from explaining the produce, recommending walks and talking you through the garden."
"The staff were super friendly & efficient and we felt very spoilt."
Cons:
"It was difficult to catch eye contact with waiting stuff to get extra drinks."
"I feel they lacked an experienced leader/manager."
"Very poor service and feels like the place is very poorly managed."
"Most staff nice, however someone crashed into my brand new Range Rover and the manager did not even apologise."
"Service was okay but rather regimented."
"The staff are young, bubbly and lovely but service is slooooooow and disorganised."
"While it's a beautiful place to eat and stay, the service in the restaurant is extremely slow."