Bacchus Bar Reviews Summary

Atmosphere & Decor

Pros:

• "Very comfortable atmosphere."
• "crazy eclectic décor adds to the atmosphere making you feel as you are somewhere special"
• "The space is brilliantly decorated with all sorts of different alcoves and arches."
• "Love the atmosphere and design."
• "Fabulous atmosphere and a beautiful building."
• "It's like drinking in an establishment from the 12th century."
• "Beautiful and unique ambience. Great place for a night out and drinks"

Cons:

• "One neg is that in parts it's quite dark and you can't read the menu."
• "Interesting Roman meets Egyptian theme but in need of a clean. Thick dust on the light shade over our table, cobwebs on the curtains"
• "The only thing I found though was there was no mobile phone signal when you are in there as you are 'underground' (stairs going down from street height)."
• "Visited on a Thursday afternoon and the place was cold and vacuous. Very unwelcoming."
• "Tiolets were messy. Tissue paper all over the floors. Broken glass in the sink."
• "The state of some of the furniture was very poor. Ripped upholstery and some very worn out seating."
• "Unfortunately, it seemed to be a hot spot for very 'heavy petting' in the darker corners of the pub!"

Location & Accessibility

Pros:

• "New street railway station is opposite so not far to walk after a night out"
• "This bar is perfectly located."
• "Situated very close to the train station, this Bar has a great atmosphere."
• "It's right next to New Street train station, which is mega handy"
• "Nicely tucked away just a five minute walk from New St Station."
• "So glad I found this gem that is literally opposite new street station."
• "Nice pub to visit in Burlington Arcade near New Street station in Birmingham"

Cons:

• "Unless you knew it was there you would walk right past and access is via steps"
• "One problem we had was that, because of the location the mobile phone signal is very poor."
• "The only downfall is lots of people use this as a meeting place but the phone reception is very poor as it’s slightly underground."
• "And you will have no phone signal or wi-fi but that's not such a bad thing these days."
• "But concerned that we were sat at a table right by steps."
• "Lots of different levels with steps. Whilst there is a lift at the first set, I'd not recommend this for those who are mobility challenged."
• "Wheelchair access through a lift."

Service & Staff

Pros:

• "The staff there were very friendly and nothing was too much trouble"
• "Bar staff are polite and helpful."
• "Great staff, polite and helpful"
• "The staff were accommodating when we originally enquired and continued to be all the way through to the end of the event."
• "The waiting staff were very friendly and helpful too."
• "Staff are friendly, toilets are alright"
• "Staff here are always very friendly and helpful and today was no exception."

Cons:

• "It was a very loud place, very busy, and it took a long time to get served."
• "The young lady serving at the bar had a massive attitude problem, telling us it was too early for cocktails, then rolling her eyes when we ordered some!"
• "The service can be a bit hit and miss (slow and surly)."
• "The waitress never asked if the food was ok and we couldn’t see anyone to mention the problems."
• "The waitress shrugged her shoulders and laughed when we said we were not happy."
• "Only one of the 2 bars was open, and although there were quite a few staff around, not many were serving, hence a 10min wait to be served."
• "Our waitress was very shy when she brought our food and didn't speak."

Food & Drink

Pros:

• "Beer is reasonably priced, with a reasonable choice."
• "For food we shared a seafood platter starter which was absolutely gorgeous."
• "Had fish and chips which was perfectly served, hot and crispy."
• "Decent enough choice of ales."
• "A good range of reasonably priced wines and ales to suit any taste."
• "The food here is very good and is a really good price, great value for money in my opinion."
• "The food was super fresh and beautiful."

Cons:

• "Small lunchtime menu but sandwich wise, there were only 3 options available/left on the day of our visit."
• "The beef was rather over-done and dry, parsnips were a bit under and generally the dish/gravy didn’t have much flavour."
• "The 'steak' was questionable. 3/4 of the 'meat' was fat and grissle."
• "We ordered 2 plates of cheese and biscuits and a sticky toffee pudding and then told they had run out of both."
• "Kitchen staff hadn't turned up and half the menu items weren't available."
• "The food was disappointing and not special at all."
• "Afraid I can't recommend the food from the bar menu. Basic and overpriced."