Karen's Diner Reviews Summary

Staff Interaction and Entertainment

Pros:

• "The staff sang happy birthday to my friend which was hilarious!"
• "Madison as our waitress, she was amazing, funny and really made the experience for us."
• "Absolutely brilliant. Birthday present from my daughter. Never stopped laughing."
• "The staff, the atmosphere, the food and everything were amazing."
• "The 1 star service.... isn't really just 1 stars....as they advertise how bad it is as part of the experience... Enjoyable acting by the players."
• "Fantastic experience here, Amber was a fabulous hostess, all the team we interacted with met all of our expectations."
• "Had a fantastic time... it was a really refreshing experience."
• "Staff were amazing and made the experience for us. The burgers were dry as anything, buns weren't fresh either."

Cons:

• "If you intend or are curious to go, be prepared for unexpected ridiculing, funny humiliation, and actively having to take part in entertainment."
• "I thought this time around with it being normal service that there would be far more interaction from the staff."
• "They had some fun with us but it was hard to banter back with them."
• "Took my son today for his 11th birthday. We had a great time. The games were great."
• "I totally get the theme and for the first 5 minutes it's funny, but then it's cringey and then the food arrives, and that is terrible."
• "The fun quickly stopped as one waitress, with short sides and long hair on top, was aggressive to the point of intimidating."
• "Came down from Karen’s Newport, wanting the other end of the banter! Erin and Paul did NOT disappoint!"
• "Food is only 4* because of the limited menu. The quality of food was 5*. Never been anywhere quite like this place and it was so refreshing, fun and different - we all loved every minute."

Food Quality and Pricing

Pros:

• "The food was really nice and the cocktails were good too just slightly expensive."
• "The food was quite tasty, even though I thought the food prices were a little on the high side."
• "My burger was Juicy and the milkshake was the best one I ever had."
• "Although my friend liked his option of food."
• "Food was good but the experience was everything I looked for."
• "The food is good. Highly recommended, but please do not go if you're easily offended."
• "Food good too. Definitely go again and 💯 recommend!!!"
• "The double burger I had was excellent quality and more than I could eat which is rare."

Cons:

• "The food isn't all that great and is very overpriced for the portion size, ingredients used and quality."
• "Completely understand the concept, Rude service and good food. Service was rude but the food was horrible."
• "The food was minging, however the place is such a laugh."
• "Gluten free buns are not nice but the rest of the meal was lovely."
• "The food was alright. The service was unbelievable."
• "Unfortunately no beef burgers on the day we attended."
• "Food was overpriced for a full course meal about 50 pp the burger was £22 a drink was 5 a side is 13 and a dessert was about 10."
• "The food was pretty basic, the burger I ordered came undercooked, the fries dripping in oil and flat coke."