Address: 99 Main Rd, Hockley, SS5 4RN, United Kingdom
Phone: +441702203122
Rating: 4.3
based on 299 reviews.
Service
Pros:
"Our waitress Tara was really friendly and efficient."
"The service was friendly and attentive."
"Nice welcome and friendly service."
"The staff were brilliant and made us feel very welcome."
"We had booked a table, were greeted and promptly shown to our table."
"Staff very pleasant and efficient."
"Greeted by friendly staff, order taken quickly, food brought promptly."
Cons:
"Service was not warm and friendly. Wasn’t made to feel welcome."
"If I could fault 1 thing, service was a little slow."
"The young lad with dark hair, a no hurry cheeky lad attitude may work on a Saturday night behind the bar but not a great look in a busy restaurant on a Wednesday afternoon."
"Need new staff, really rude and felt rushed the whole time."
"Waitress wasn't interested and said she just did what she was told and seemed disinterested in our disappointment."
"The waitress was having a bad day I think."
"Staff efficient but not too friendly."
Food Quality
Pros:
"Best burger I've ever eaten!!!"
"Even my grandchildren commented on how good the food was!"
"The dishes were well presented and looked great and tasted amazing."
"Very nice pub, very clean, spacious too, great service, great food."
"Food is great, the atmosphere is great, but Tony is the best thing about the Bull."
"The meals were very, very delicious as they were in the past."
"Service was quick, polite and the food was delicious."
Cons:
"The food well not that great, order the sharing platter and it turns up with very stale and funny tasting bread."
"Very poor, one of the worst Roast dinners I have had out for quite a while, and not cheap either!"
"Starter dry and over cooked. Main was tasteless."
"The meals were awful, the parsnips were black and burnt."
"Steaks crucified, no matter if ordered medium rare or well done."
"The Yorkshire pudding was soft, the roast potatoes were rubbery and the sprouts were hard in the middle and watery mush on the outside with no flavour."
"Vegetables rock hard, with some potatoes refusing to be cut, even with a steak knife."
Ambiance & Facilities
Pros:
"The outside was lovely and had a bowl of water for the dog so clearly they want to cater for people who have dogs."
"The general location was fine and near to the disabled toilet and the table & floor was clean and acceptable."
"Beautiful setting in the forest, since being rebuilt they have really kept the pub looking beautiful."
"Big car park and venue easy to find."
"The establishment was a old 17th century pub with plenty of information to read and look at to find out more."
"The place is lovely comfy chairs and plenty of room."
"The garden area is beautiful on a sunny day."
Cons:
"Unfortunately can't give a review of food or atmosphere as tried to book but it had an automated booking system that didn't work."
"What a shame they have gone cashless."
"CCTV in toilets right above urinals. Complete invasion of privacy."
"No sign of anyone to clear the plates, no sign of anyone to order deserts."
"This used to be a nice pub restaurant but the service and food has gone downhill in a big way."
"Do not visit this pub (in my opinion and without prejudice) because if you have a terrible experience at a local level, the corporate guest relations staff aren't, in my experience, any better."
"We were seated at a table where there was no heating."
Value & Pricing
Pros:
"Prices are a little higher than other local pubs, but you get what you pay for, and you definitely get value for your money."
"A cosy, inviting pub where we had a lovely lunch with great service and reasonable prices."
"Lovely pub, great service, friendly staff and good value."
"We got 50% off with the government scheme but would be happy to pay full price in the future."
"Food is amazing better than your average pub grub!"
"The majority of the food was cooked well (as always), and the portion sizes were good."
"Lovely Sunday roast - cosy pub with friendly staff and great food!"
Cons:
"With a Guinness and a coke the whole lunch came to over £50, next time I will go to McDonald’s at least I can eat the food there."
"Nice pub but charge high prices for the grub which wasn't particularly good; pulled lamb gnocchi very rich and over seasoned with mint and the cheesecake spoilt by a mango chilli sauce that left a strange aftertaste."
"Most food on menu not available what we did order very bland and over cooked."
"Going cashless demonstrates a complete lack of respect for your customers who don't all want to use plastic."
"But not going to repeat a visit there for food again. £83 Per head🤦♂️"
"Our bill came to a £100 not the biggest spend for a customer but potentially not a returning customer … so a loss of £100!"
"So, over the past 8 days I have been in contact with Guest Relations at Greene King who said they would investigate and 'put things right' with them coordinating with the pub management and business development manager."