The Red Lion Reviews Summary

Staff and Service

Pros:

• "Service is friendly and they smile!"
• "Customer service was great, staff were friendly and helpful."
• "Sarah looked after us all evening and was super attentive and helpful."
• "Friendly and attentive staff, great selection of beers and decent menu."
• "The staff were very friendly, but there was a wait of about an hour for the food and the pizza was quite soggy when it came."
• "Staff friendly and professional."
• "Warm and cheery welcome and prompt service with good drinks and outstanding food was our experience at the Red Lion today."

Cons:

• "Chaos during COVID, little or no control over who comes in and out of the establishment."
• "The waitress we had was rushing for everything, not paying enough attention, getting several orders wrong."
• "They have ruined the quiet ambiance with their aggressive expansion and rude and ignorant staff."
• "I’d never come back to this place and would recommend anyone who reads this review to stay away. Absolutely disgusted with the service."
• "We involved this establishment on a pub crawl for our university and the staff charged everyone different for the exact same beverage."
• "The server was extremely rude about this issue and made us feel very uncomfortable."
• "The beer garden has lost its atmosphere, the pizza is badly cooked and the staff are rude and unwelcoming."

Accessibility

Pros:

• "The garden at the back of the pub is large and fully covered which is brilliant in all seasons."

Cons:

• "Not wheelchair friendly with a step to get in and another two in the pub to make your way to the patio at the rear."
• "It's a pity the place is not wheelchair friendly."
• "Dark and cramped with far too many chairs and tables. Disabled toilet always seems blocked off by spare tables and chairs."

Food Quality

Pros:

• "They serve Pieminister Pies with their gorgeous pastry and minted peas."
• "Had a fantastic Sunday roast here. Food was delicious, service was great and they were very dog friendly."
• "Very good home made pizza. The chef is vegan which makes their menu very good."
• "The food is pizza from the neighbouring Santa Maria is fantastic."
• "Our light lunch of gazpacho followed by avocado and asparagus salad was just perfect - not just ok but REALLY good and outstanding value."
• "Good pizza a little different from the high street standard fare, based on neopolitan pizza."
• "I had the lamb curry, as it was curry night... it was very tasty, with the meat nicely cooked and the sauce flavoursome."

Cons:

• "I have ordered 2 pizza’s it was not possible to eat swimming in oil and the delivery messed up both pizza’s it was embarrassing to serve it."
• "Went for pizza dinner for my brother's birthday. After eating our starters, we received 4 cold pizzas for our mains."
• "Underneath it was burned and on top some stringy bits of mozzarella sat in a soup of tomato sauce."
• "Everything that could go wrong with the food did go wrong: took 45mins, served on slates rather than plates, cold dishes, tough dry meats."
• "Absolutly not a napoletan pizza made in electric and not in a wood fire one, low quality ingredients and tastless."
• "When will people stop going on about their pizza, they are overpriced and don't have enough toppings on them. All base and no taste."
• "The tomahawk steak was impeccable I was overly satisfied with the service drinks came perfectly served my experience is one to remember."

Price and Value

Pros:

• "The cost of eating there was comparatively modest."
• "The prices were very reasonable, so I ordered a margherita from the waiter who appeared as if by magic."

Cons:

• "On the whole I really like this pub... But I have to say that charging £3.40 for a soda water and fresh lime is a disgrace."
• "Theoretically a pub, but insists on table service. £7.15 for a pint of poor cider."
• "They've just hiked up their prices. Over five quid for many pints and I was charged £8.40 for a glass of white wine."
• "£3 for a half of Peroni. Bought on its' own so not a mistake, a rip off."
• "Very expensive drinks though. Two pints cost over £10. And two double G&T's cost me £18!"
• "The lager selection perhaps was a little uninspiring though. I opted for a London Pride which was a bit pricy at £5.40 for a pint."

Ambiance and Atmosphere

Pros:

• "The atmosphere in this pub is really good, good vibes, calm, a little luxury."
• "Live music by Glory created such a cozy atmosphere."
• "Would happily still be there... Amazing jazz, and mellow garden."
• "It's a very pleasant place with a wonderful garden, good music, a nice atmosphere, and good food."
• "Such a lovely pub with a great atmosphere. The food and service we received was excellent."
• "Overall a great atmosphere and will be going back!"
• "An amazing combination between an English pub and the italian pizzeria...very nice cosy place."

Cons:

• "They have ruined the quiet ambiance with their aggressive expansion and rude and ignorant staff."
• "Santa Maria have managed to turn this sleepy gem into a loud and noisy pizzeria in two weeks flat."
• "The beer garden has lost its atmosphere, the pizza is badly cooked and the staff are rude and unwelcoming."