Pizza Hut Reviews Summary

Service

Pros:

• "They were all helpful they all worked as a team, the staff was patient friendly and attentive."
• "Staff were extremely friendly, polite and made us feel like they genuinely cared."
• "Served by the warm and welcoming Asima, meeting her made our day."
• "The gentleman who served us was very attentive and friendly."
• "The girl who attended to us was lovely though."
• "Very attentive staff. Friendly and approachable."
• "The staff at this Pizzahut are amazing, so helpful so so lovely and couldn't so enough."

Cons:

• "If I could rate negative I would they told me to order on the app then the foods not available."
• "Still having to order online at the table in the restaurant even though someone seats you, Ridiculous."
• "Second time there and not great. Ages to order and ages for order arrive. staff walking around drinking coffee just not bothered."
• "Waited 1:30hrs for a pizza and counting... Called the hut with no response."
• "Please get more staff your employees are over worked and overwhelmed."
• "The staff which existed in one person looked like they wanted be be anywhere else in the world."
• "Staff not turning up... Not even bothered to check who came first....waited for 20 minutes just to pick up my orders placed over the phone....over and above pizza was cold...."

Food Quality

Pros:

• "It was really yummy and they delivered the food super quick too! We had the Vege supreme and the meat free beef chili one!"
• "Food was served quick and it tasted great."
• "Food is delicious as always-soft dough, fresh salad."
• "All food was absolutely delicious! And the pizza's were all fresh, hot and crispy, oozing with toppings!"
• "The food was lovely, we had the vegan pepperoni."
• "The actual food was freshly prepared pizzas."
• "The food was great."

Cons:

• "Pizzas were tasteless with very little cheese."
• "One of our pizzas arrived under cooked and we had to ask them to put it back in the oven."
• "We ordered 4 pizzas and sides from here, all of them were completely tasteless and one was uncooked."
• "The pizza was very 'bland and tasteless'."
• "The pizza large pan was soggy and the toppings hardly had any crispness on it."
• "The food (portions) were shocking and the prices insane for what we were served."
• "Pizza was awful, barely cooked, tasted of nothing but oil."

Facilities

Pros:

• "Really nice and clean restaurant."
• "Clean ladies toilets 👍 always a good thing when the toilets are clean."
• "Lovely welcome and wonderful atmosphere to start our family lunch."
• "It's a really nice restaurant. Very clean."
• "Hygiene was excellent including the rest rooms."
• "Clean, seated quickly and in a spot appropriate."
• "The salad bar clean and tidy."

Cons:

• "Ladies toilet out of order-notice said to use gents or disabled, which had no dryer working and running out of toilet paper."
• "Men's toilets-no soap toilet paper or hand dryer working."
• "The soft drinks machine is out of order."
• "The ice cream machine was also out of order."
• "Interior is a little cramped around the salad bar, might make life hard for people with limited mobility."
• "This is the worst Pizza Hut I've ever been to...! It's dirty, all the cutlery and the salad station were quite filthy, the pizza was AWFUL and tasted disgusting."
• "No card payments available. Lack of staff.no bowls for salads available."

Value

Pros:

• "Cannot beat the lunch time eat all you can for £9.99."
• "Definitely recommend."
• "Good value food and good deals."
• "Great place for taking your kids. Don't usually need to reserve a table. Pizza usually good. Gluten free and vegetarian options available."
• "They have buttomless ice cream and drinks, it is a win win."
• "Wife was out kids were hungry, we ordered the buy one get one free, even though it was a 10 minute drive home, the food was piping hot."
• "Yes it was very good we had the £8-50 lunch buffet it was lovely to much for us to eat."

Cons:

• "No much option at salad bar...they need to rethink their coleslaw n potatoes recipes... Not worth the price for mac n cheese in my option."
• "CHICKEN WINGS ARE RIDICULOUSLY SMALL."
• "The chicken wings were disgusting at £4.99 and 'not as per described in the menu'."
• "Most disappointed 8.99 for buffet used to include drinks, you now have to pay 12.99 for the privilege just to get the ice cream."
• "Our bill was close to £70 for 2 adults & 1 child."
• "This place is filthy and overpriced."
• "My own meal was £20!!!!!! For a small pizza and garlic bread with cheese."