Franco Manca Greenwich Reviews Summary

Service

Pros:

• "Received a warm, friendly reception from Nana and some lovely service throughout."
• "The service was great, Bhargav was attentive and friendly."
• "Yolanda gave good customer service which made me feel welcomed."
• "Nana and Valentina were wonderful, made our experience amazing!"
• "Service was quick and food was excellent."
• "I was served by 2 lovely ladies Victoria and Penny. They made my experience 10/10."
• "I have to say that the pizza was very good, but the service received from Luca was even better!"
• "Was served by Luca who was amazing, really made our experience special."

Cons:

• "Service was as normal, one of the girls took a really long time to get back to us, she also wasn't wearing the uniform."
• "The worst Franco Manca I’ve been to, they seem pretty disorganised."
• "We visited this branch on a weekday and it was super crowded and noisy."
• "Disgraceful service, came to collect takeaway which is left on top of a table near the door getting cold."
• "Very rude staff who ignore you and serve white male customers before you."
• "Slow, inattentive and disorganised. Restaurant manager interested in his own image more than making sure guests felt welcome."
• "Overnight this has transformed Greenwich's restaurant scene with a delicious option that is family-friendly and student-friendly, which appeals to everyone who loves high quality ingredients, fair prices and constant innovations."
• "Very poor service. After 40minutes wait I have asked the waitress what is going on with our food and got (almost) rolling eyes."

Food Quality

Pros:

• "Pizzas were very fresh, big variety of toppings, made quickly and delivered with a smile."
• "Well done!"
• "The food was also really tasty and delicious. You could tell it was fresh, it smelt so good and tasted even better."
• "Pizza was authentic and tasted amazing!"
• "Being vegetarian, he made sure the proper substitutes were made and the food was prepared to our liking."
• "I love coming to franco manca, the pizzas are amazing and authentic."
• "We all agreed it was the best we've had."
• "My favourite pizza has always been number 4: roasted cured ham, mozzarella, ricotta & wild mushrooms, with a little tomato."

Cons:

• "Somehow the pizza was lukewarm (perhaps it was ready a while ago but just sitting before it was boxed) and the cheese sauce was missing on both."
• "I found my margarita totally lacking in taste, flavour and looks."
• "The tomato base didn't cover the pizza, yes it coloured the pizza but it was thin it was tasteless and the cheese was even less prominent, just in the middle."
• " Limited choice of drinks, and the pizza was whole so took some cutting, mine was burned too."
• "The pizza was good with a nice and thin base. We ordered the organic tomatoes, British Mozzarella with basil."
• "We ordered a takeaway for two nr 8 pizzas, was told the wait time is 5-10 minutes. Ended up waiting for 25 minutes instead."
• "We really hated to cut our own pizza because we were very hungry and wanted to pick pieces and eat it soon. But cutting made pizza cold!"
• "This has to be one of the worst pizza experiences I've had. Hardly any topping on the pizza and the garlic bread was extremely dry."

Ambience and Atmosphere

Pros:

• "Atmosphere was very nice, it was nicely busy very casual place for young and old."
• "Really friendly atmosphere, great for families & kids ate free!"
• "The atmosphere was very friendly and uplifting."
• "Amazing venue, come back any day!"
• "The staff were friendly despite being under pressure."
• "In the cozy pizzeria, Yolanda's warm hospitality accompanied the delectable pizza feast, leaving an everlasting impression."
• "Great location. Dropped in on a cold Saturday evening for an uplifting pizza, and it hit the spot."
• "The homemade lemonade is yummy as well, definitely recommended."

Cons:

• "We visited this branch on a weekday and it was super crowded and noisy."
• "Despite the fact that they have a huge space, they only open half of it (their reason is lack of staff), so it can easily become uncomfortable to dine in."
• "We ordered a takeaway for two nr 8 pizzas, was told the wait time is 5-10 minutes. Ended up waiting for 25 minutes instead."
• "Be prepared to wait for service and for getting a table. Half the restaurant is used (top section just empty tables) but they take on too many takeout and deliveroo orders so seated guests end up waiting."