Pizza Hut Restaurants Reviews Summary

Value

Pros:

• "They do a good deal of a large pizza with 2 sides and 2 desserts which is good value."
• "The pizzas were good, drinks good."
• "The food was par excellence, fresh salad with fresh ingredients on the pizza, simply tasted heavenly."
• "Food fresh, good and reasonably priced."
• "This is a fabulous place to take the kids, especially with their buffet deal, which is great value."
• "Food arrived quickly and was nice and hot."
• "Food is great, everything is alright, almost."

Cons:

• "Pizza average and small for the price we pay, £17,99 for a tiny pizza."
• "The buffet was slightly overpriced."
• "At £15 for an individual 11' pizza, you expect more than this."
• "We paid nearly £60 for a disgusting meal and for 1 of the kids to get sick."
• "how is it even possible that the ‘individual’ sized pizza is £10.95 in this restaurant alone but if you collect a medium pizza from a Pizza Hut delivery store it costs £8.99 and it is larger?"
• "The food was nice but very expensive."
• "Came out thinking I'll buy my own at Aldi in future, not really value for money."

Service

Pros:

• "Service with a smile, welcoming and cleanliness was impeccable."
• "In my experience mistakes will always happen, what's important is how it is dealt with and Harry was extremely professional and personable."
• "Staff were friendly and helpful when needed."
• "The staff were friendly and welcoming, making us feel right at home."
• "The staff was very professional and friendly."
• "The team went above and beyond to give us top customer service."
• "Staff allert and coming to take empty plates on time with great tackt and smile."

Cons:

• "The managers was extremely rude to the colleagues, I felt really embarrassed the way she was talking to them in front of customers."
• "The staff did not check in to let us know what was going on."
• "Poor service overall."
• "The serving staff didn't even bring you the plates for the pizzas."
• "Staff didn’t seem to know what they were doing."
• "The staff forgot about my order and the manager didn’t had the minimum idea about how the dough had to look when was raw or cooked!"
• "Service was absolutely 0."

Cleanliness

Pros:

• "Welcoming and cleanliness was impeccable."
• "Really good really clean Covid19 free!"
• "Cutlery and glasses in sparkling condition."
• "Toilets pretty clean!"
• "Visited on a Wednesday night. The man serving us was superb, place was clean and 'quiet in a good way'."
• "Clean tables."
• "Was pleased at being welcomed by friendly staff who assisted with different queries."

Cons:

• "The box given by the water was extremely filthy."
• "The restaurant is absolutely filthy."
• "Place its dirty, service very poor."
• "The floors are greasy are dirty."
• "Place was dirty, unmaintained and generally unhygienic."
• "The restaurant was extremely messy; plates were left uncleared even when customers were finished, and there was food and mess on the floor."
• "Untidy and unclean - there was food all over the floor."