Franco Manca Westfield Stratford Reviews Summary

Food Quality

Pros:

• "The anchovy, caper, olive, mozzarella pizza is packed full of flavor. Just too delicious."
• "Can honestly say I have never a pizza here that didn’t taste amazing! Always great quality and so fresh."
• "A fantastically soft, chewy pizza base with a super tasty tomato sauce and your chosen toppings."
• "The pizza is freshly cooked in their own coal oven - just like the traditional methods, has that slight char flavour with the amazing motzarella pizza."
• "Pizzas were nice and fresh.. can taste the quality in the tomato base and dough."
• "The pizza was delicious with a perfect crust and fresh toppings."
• "Best pizza in London, real Italian pizza, fresh made to order, thin base."

Cons:

• "They now serve REHEATED FROZEN PIZZAS."
• "Pizza had very little cheese on it, and toppings were sparse."
• "Although the pizza was very rich in strong flavour(garlic, capers, anchovies) the dough was completely undercooked."
• "I asked for spiced chicken as extra and the chicken tasted bland."
• "The food is horrible, I got the halal chicken topping and it was horrible, smelt and tasted funky."
• "Pretty average pizza which is barely warm, bit soggy in the middle and woody burnt under belly."
• "The pizza here is very dry and the dough on the garlic bread is even more dry."

Service

Pros:

• "Nice lovely pizza and they served very quick and reasonable price."
• "Had lunch here today with my 4 year old daughter, so lovely to receive the service we did."
• "Great service from the staffs at this branch. They are very quick, friendly and welcoming."
• "Besides the good food, I enjoyed particularly the customer service, the attention and the kindness of Gent."
• "Staff are always friendly."
• "The service was excellent and received my pizza within 5minutes of ordering."
• "Staff were friendly and helpful and we were able to get to our order in, and understand when it was coming in a timely manner."

Cons:

• "They always mess up my order when I go through deliveroo."
• "Franco Manco health and safety hazard. Was looking forward to the pizza. We ordered the meat special for £8.40 and found that we got a ‘special’ indeed."
• "The worst Franco Manca by a mile."
• "I am absolutely appalled by the customer service at this Westfield Stratford branch. The 2 women working there were rude abrupt and incredibly hostile."
• "Very disappointing, nasty food and terrible service from people who had a job to speak English."
• "Service is not as expected."
• "The pizzas are very good but the service I received recently was really unacceptable."

Value

Pros:

• "It's good to have a Franco Manca not too far from where I live now, even if it's in an overcrowded shopping centre."
• "You always know a pizza is good when their most basic pizza, the Margherita tastes so good."
• "Combine that with the fantastic prices, and you've got a winning combination!"
• "Value for money and a typical Italian pizza."
• "Nice service! Would come again, I came yesterday for lunch and I got my pizza with my options for number 2."
• "Great value for money. Authentic Neapolitan pizza. The Italian staff are efficient and professional as always."
• "Freshly made reasonably priced pizzas nice thin crust pizzas absolutely delicious and they come out real fast."

Cons:

• "They charged me 16 pounds for a small bottle of water, small flat piece of raw dough (supposed to be a focaccia)."
• "Not worth the price. I wouldn't eat again unless their menu changes."
• "Wooow ! I was charged £2.35 for green olives, but because I counted only 10 of them (that's 23 pence per olive) no matter how tasty they were, price was hard to swallow."
• "Be prepared for a long wait - from the time you order you will be waiting for 20 minutes minimum even if it is not busy."
• "I paid around £28 for two pizzas and garlic bread with drinks and I later asked for a dip but they wanted to charge 1.40 for it ridiculous."
• "The worse pizza I've ever had. The crust was burnt in places and the toppings was indescribable meat of some description."
• "STAY AWAY FROM THIS PLACE: Ordered 2 pizza for around £23 last night around 21:25. Pizza were not done properly."