Black Sheep Coffee & Cocktails Reviews Summary

Coffee Quality

Pros:

• "Coffee was excellent."
• "Black Sheep serves AMAZING drinks!"
• "Ordered a Long black coffee, perfect for my taste."
• "Love this brand, the coffee it’s really good."
• "Vietnamese latte was my go-to."

Cons:

• "Vietnamese latte was my go-to but my last experience proved the quality and taste of the coffee has significantly gone down hill."
• "Coffee cost is more than other places however taste is better."
• "This one was really hot and bitter and not smooth."
• "Worst service i have ever experienced in coffee shop."
• "Coffee was excellent. The food needed to be a bit hotter."

Service and Staff Attitude

Pros:

• "Great service and a very chill environment."
• "Staff are always friendly and helpful."
• "Coffee maker girl was very nice and swapped our take away cups for ceramic ones without a problem."
• "Adil really gave me great service, very attentive and aware of their surroundings."
• "Staff weren't very friendly or helpful."

Cons:

• "Disappointing Experience at Black Sheep Cafe: I encountered rude and unhelpful staff members."
• "Servers were very good, but it seemed one staff member was doing most of the heavy lifting."
• "Management behind the counter had no problems loudly discussing their 'idiot customers who don’t remember what they ordered' and ignoring people."
• "The staff in this Blacksheep store is so bad. Rude and unprofessional."
• "The lady with blond hair behind the bar was very rude to an every day customer."

Ambience and Environment

Pros:

• "Perfect for a chat with friends or to just put focus hours in."
• "A great place for coffee, cocktails and chill."
• "The place is nicely decorated with references to London."
• "Black sheep is the go-to when it comes to good coffee and great bites on the side."
• "It's a beautiful coffee shop for loners or small (4) group or two."

Cons:

• "The coffee shop is huge and is entirely wheelchair accessible."
• "HIRE MORE STAFF. I was in a rush but needed my morning coffee."
• "The self service check out doesn't help to regulate the service if you have NOT ENOUGH staff."
• "The place is absolutely amazing! I love to study here almost every day."
• "It's cool and they make really nice waffles! I love the Nutella banana one."