Tenpin Coventry Reviews Summary

Facility and Cleanliness

Pros:

• "The facility was clean and well-maintained."
• "We have used this bowling alley quite often on a Saturday night with no problems and always a very enjoyable experience."
• "Very pleased with the safety measures in place. Hand wipes, sanitiser and allocated bowling balls made us feel confident and comfortable to be there."
• "Great place since the refurb, bowling lanes are good, the arcade is good and the bar area is much nicer."
• "Place has been refurbished nicely."
• "The lanes were in nice condition."
• "Lanes have been recently refurbished and are clean and reliable."

Cons:

• "Often something wrong with the lanes. More often most arcade machines broke."
• "The place is an absolute dump (no bins!!??) and there are nowhere near enough staff."
• "The lane was filthy, seating area full of rubbish, good job I had my own hand gel."
• "All of the isles/booths were very messy and full of old food and wrappers."
• "However it was disappointing when looking around and seeing the sheer amount of rubbish and litter absolutely everywhere."
• "Definitely needs an improved cleaning schedule when it’s busy - there was rubbish/food/wrappers all over the floors, tables and lots of uncollected glasses."
• "Place was disgusting, dirty food plates and glasses everywhere and the toilets vile."

Staff and Service

Pros:

• "The food was very good and bought over by a staff member, all the staff were very friendly and helpful."
• "The girl who looked after us was really friendly and welcoming."
• "Staff where brilliant."
• "The staff that were there were very helpful but looked frazzled trying to cope!"
• "Georgia was amazing and couldn’t help enough. She was very polite and didn’t make us wait."
• "The staff was incredibly friendly."
• "The people at reception and restaurant are very friendly...! Loved it..."

Cons:

• "We kept asking for food till 2150 and no food came."
• "Game machines are money and didn't play but not staff around to report really disappointed."
• "Utterly dreadful experience. Arrived 15 mins before our booked time. The que was out the door."
• "One of the servers mentioned they are understaffed, and this has made a good place horrible."
• "Very under staffed. 4 people to run the show. Kitchen had one member of staff to cater for the 150+ plus attendees."
• "Understaffed and slow."
• "The staff in this place have right disgusting attitudes and are not interested in anything other than chatting and laughing to each other."

Value and Pricing

Pros:

• "The food was a little expensive but good quality."
• "Foods ok here and reasonably priced."
• "Was impressed when we went to pay for drinks and they were half price for the Tuesday evening."
• "Overall a good experience. We usually go on Tuesday when drinks and games are half price - incredible value."
• "We got a deal £5 for 1 game with burger and chips which was excellent value during the school holidays."
• "Really good actually, fair pricing for a little trip out with the kids."
• "Went on Tuesday and was glad to know they had 50% offer on the price."

Cons:

• "It's very expensive so we only went for one game in the end."
• "Alcoholic pitcher had a maximum of one shot. Disappointing."
• "For the price paid for the game, they could offer a much higher level of all services."
• "Quite overpriced for the actual experience."
• "High expectations but very disappointing. Prices for bowling are not friendly at all."
• "It's expensive some times if you just turn up to bowl."
• "The queue was ridiculous and seriously over priced."