Tenpin Birmingham Star City Reviews Summary

Bowling Experience

Pros:

• "The bowling house itself is great. The lanes are beautiful and well oiled for that extra spin."
• "Plenty of lanes with lots of amusement games to play too."
• "Nice ten-pin bowling venue."
• "Really loved this place. Great atmosphere, reasonable price."
• "Good bowling with a great atmosphere. As well as tenpin bowling there is pool, arcade and array of entertainment."
• "The new HyperBowling was really fun and I would go back to play that again."
• "Brilliant Tenpin location. Always clean and good service here."

Cons:

• "Serious maintenance issues, had to move lanes 3 times."
• "Even though every other lane was empty, they booked a group in the lane next to us and they were sharing the same bowling balls."
• "The lane we were given stopped working, when it restarted, certain members playing the game couldn't finish as it had automatically stopped for a new set of customers."
• "bowling balls are damaged"
• "The lanes have seen better days and some of the balls have noticeable chunks missing from them."
• "Nice idea, but just a little temperamental and asked to change lane as it wasn't working correctly on our initial lane."
• "Went bowling, long queues but we got one in the end. The actual bowling was great but when we used the we code to order food, we had finished the game by the time the food actually got to us."

Facilities and Cleanliness

Pros:

• "Staff were friendly and helpful, even though it was busy everything was clean and presentable."
• "The toilets were clean and very tidy."
• "It's clean and tidy. The atmosphere is good."
• "Plastic screens are still up between lanes, and staff regularly wipe down tables and screens which was good to see."
• "Due to covid it was nice to see shields/protectors between each seating area."

Cons:

• "A trashy looking place in an out of town mall called Star City."
• "The arcade machines are rubbish 9/10 are usually not working you have to hunt for a member of staff just to get your money back."
• "Correction - Dead mouse!!!"
• "a mouse caught my eye under the table by my girls foot.."
• "Bad review not for the gaming or bowling side of things but the cleanliness is poor took my family on arrival needed to use men’s toilets but they were in a total mess."
• "Also move the bloody ping-pong tables as the ping-pong balls were flying at us and down the bowling lane for the whole visit.. what an absolute joke!"

Value and Pricing

Pros:

• "Great prices. I went on a Tuesday, half price."
• "Tuesdays is half price so excellent value and a great treat for my kids."
• "Overall the price is good for the bowling, especially the student deals."
• "the bottles of corona are 2 for £6"
• "Enjoyed a lovely night out with my hubby & to top it off was served by a lovely young lady who made us aware that drinks were 50 % off !!"
• "Really good game play with kids was able just to play one game which was really good and great value for money."
• "took the 10 pound Thursday night experience.. comes with chips and burger."

Cons:

• "Very expensive but worth the price."
• "Rude staff and quite expensive when people are struggling to pay bills at the moment."
• "Thought prices were expensive for draught soft drinks... especially the size of what we actually got."
• "Definitely too expensive. Also when we went there the online family offer was not valid."
• "Absolute Rip off."