Gaucho Charlotte Street Reviews Summary

Food Quality

Pros:

• "The food itself was very good - I had the tasting plate of steak with some sides and it defeated me (no easy feat)."
• "The Affogato and churros for dessert were delicious."
• "One of my best steak experiences."
• "Steaks are cooked to perfection."
• "All steaks cooked very well and food was tasty."
• "We had some perfectly cooked ribeye and the creamiest truffle Mac n cheese and grilled oyster mushroom."
• "The food was magnificent and the service was fantastic."

Cons:

• "The game has moved on considerable over the past 10 years. Gaucho didn’t change."
• "The food is very average, nothing worth the price."
• "I then ordered the rib eye which was terrible and completely flavourless."
• "Not good value considering the average cost for 400 grams of meat at Gauchos is between £40 to £48."
• "The beef quality is good but the way they cooked it not so much."
• "When the meat arrived it was incredibly undercooked which you wouldn’t expect from a £125 plate."
• "The steak was not seasoned and had a weird texture."

Service

Pros:

• "Service was excellent and very informative."
• "We were served by Sam, he was extremely good, very professional and he was taking care of my table all night."
• "The hospitality was absolutely amazing."
• "Staff and service was very good, they made our evening more enjoyable."
• "The service is outstanding. Not only friendly and welcoming but efficient and on the ball."
• "The service was spotless and all the staff was welcoming and friendly."
• "The service was good and food excellent."

Cons:

• "While the food was amazing, service left something to be desired."
• "Service was a bit slow but it a disaster."
• "The service (once we received our main) was appalling."
• "Overall the meal took 3 hours for lack of attentiveness."
• "Tonight’s issue: after a long wait my steak and vegetables arrived cold."
• "We sat waiting for 40 minutes waiting for drinks and had to go and ask at the bar and alert the manager to get them."
• "Very disappointed... good money on bad service and average food."

Ambience

Pros:

• "The atmosphere is so chic, you feel so special just walking in."
• "Ambience was great with a background music and dimmed lights."
• "Perfect place for a date where you can talk while enjoy food."
• "The atmosphere was very relaxing and lovely selection of customers."
• "This place personalises the whole dining experience."
• "The place was really fancy and looking so posh and modern. Nice atmosphere."
• "Lovely restaurant classy but relaxed with a touch of sophistication."

Cons:

• "It really smells worst and worst from the grill because it is an open kitchen."
• "Walking into gauchos, simply trying to be seated, was an absolute nightmare."
• "It was unusually busy for a Thursday night we were told, and perhaps a tad loud."
• "The deco is very dark and creates a moody atmosphere so decided to go somewhere brighter."
• "The atmostphere is too cold and fake, and the lights are too bright."
• "Over rated!!! Very noisy, dark and expensive for just a steak bar."
• "It felt very plastic and tacky."

Value

Pros:

• "The dishes are overpriced if it weren't for the deal."
• "We opted for the set menu which is good value for money although you do not have access to the full menu."
• "I have dined here twice and highly recommend it to anybody."
• "We got a total of 5 drinks and 4 courses plus popcorn, which I thought was amazing value when one of the courses was steak."
• "All in all great food, excellent service, but a bit pricy."
• "It isnt cheap, but you get real quality for your money."
• "It's a little spendy, with a meal for two costing around £100 without drinks, but it's worth every penny."

Cons:

• "The menu has been massively trimmed down with much lesser choice :-("
• "Unfortunately average. House wine at £13.50 a glass was a highlight but seriously overpriced."
• "Unfortunately, the two 400 gram cuts of chorizo where a disappointment."
• "Total ripoff, always check your bills. Don't use Red-letter days etc."
• "They even charge 3 pounds for a tiny little dip of sauce, and no chips or veg are included with the steaks, they are 5 pounds each as extra, and the vegetables taste terrible!"
• "Good meat quality but really bad service. The waiters war really rude."
• "The restaurant over charged us £97."