Address: 58 Yarmouth Rd, Blofield, Norwich NR13 4LQ, United Kingdom
Phone: +441603717600
Rating: 4.5
based on 211 reviews.
Customer Service
Pros:
"This company has fantastic customer service and deal with issues promptly!"
"Customer service was brilliant had delivery wasn’t straight forward as lads unable to get into garden so they kindly took it to pieces and reassembled in no time can’t thank them enough high credit to them all will use again without question."
"The staff are friendly and very knowledgable, always willing to help and advise."
"Staff were very friendly and helpful."
"The staff are amazingly helpful and plenty of them."
"Staff have always been so helpful and polite."
"The staff were very helpful and unlike a lot of retail shops they actually know about the products they sell."
Cons:
"Nice place well laid out lovely shop to walk around some lovely products at reasonable prices... only needed to ask a member of staff 1 question and whilst he answered the question to the best of his knowledge he was very rude and insulting speaking to my partner accusing him of not having a clue."
"Discusting customer service."
"Attitude of the person who was at the till was decidedly grumpy."
"The most miserable retail staff I've ever had the misfortune of seeking assistance from."
"Popped in here whilst waiting for my car to be cleaned next door... not a single member of staff acknowledged me."
"The till staff are often rather off-hand and don't expect an easy ride if you need to return something which is faulty or damaged as you will be treated as guilty till proven innocent !!"
"Just visited your lovely shop!... you only one thing that let you down.. a couple of female staff at the tills... Both quite rude."
Product Selection and Stock
Pros:
"They have a great selection also a huge selection of BBQ's and fire pits, all at very affordable prices."
"The stock and range is enormous."
"The main shop has a superb stock level of a huge variety of items."
"Huge range of camping, caravanning, garden furniture and barbeque stuff, with an impressive garden centre thrown in."
"Pretty much everything you need to go camping you can get it here."
"Great selection of tents and camping equipment, what a beautiful selection of garden furniture, so many unique pieces."
"Lots of quality camping equipment, a good variety and not your usual run of the mill 'cheap' varieties."
Cons:
"Disappointed that their price match promise didn't extend to online purchases."
"We have a 60 mile round trip so their higher prices and sometimes lack of stock means going online for better deal."
"Looked online for an item was marked in stock so drove 23 miles to get there only to be told sorry item is out of stock."
"Also it’s pretty overpriced."
"They didn't have any caravan safety chains as they were clearing stock for Christmas."
"Not as many caravan spares as they used to have."
"Usually a brilliant shop, but I went all the way there to get some small parts for my caravan. They didn't have most of what I wanted, out of stock of curtain gliders, hooks, door catches, and a part for the tap. Disappointed in low stock levels."
Cafe and On-Site Facilities
Pros:
"Not to mention the cafe, farm shop and car wash."
"The butterflies restaurant at Norwich camping and leisure was fantastic."
"Great cafe and farm shop on site too."
"The atmosphere in the café is light and airy and the staff are friendly and welcoming."
"Also coffee shop is lovely to visit to inside. And outside is a fantastic farm shop + butchers meat is fantastic highly recommended, also has a cheese counter."
"There's a cafe, butchers, car wash, tents and campervans on show too."
"A delicious cafe."
Cons:
"The only downside is that the on-site toilets are awful and are the only thing that let the whole experience down!"
"Toilets and sanitizer machines were really dirty and off-putting."
"Men's toilet is not very modern."
"Enjoyed looking around this site and afternoon tea in the cafe, would have given a 5 star but the toilet block let it down after slipping on a very wet floor then no hand soap or toilet paper."
"Unhelpful waitresses and staff in coffee shop and variations on portion sizes in cafe from day to day but still expensive for what you get."
"Tried the instore cafe but they stop doing hot food after 3? So had a cream tea and the cream was out of date!"
"Before entering the building I went to the toilets. The light wasn't working the water was too hot with the possibility a child could get burnt and the hand dryer was our of order."
Pricing
Pros:
"All at very competitive prices, with many bargains to be had."
"The price was the most competitive by far than anywhere else online."
"Prices are very competitive even too online shopping."
"Forgot how reasonably priced they are."
"Prices are generally excellent and staff are always friendly, knowledgeable and courteous."
"Prices are average and represent very good value for the high quality of the products."
"Prices are very good here, many items at the same price or cheaper than a similar item on Amazon or eBay."
Cons:
"There is without question a great choice of equipment held at Norwich Camping but I'm afraid it is also, without question, significantly more expensive than just about anywhere that I shop."
"Also it’s pretty overpriced."
"Their pricing seems to be way out the item I wanted was priced at £5.99 but the same item in another local caravan shop was £1.69."
"Getting more expensive of late as more and more clueless staff to pay."