Address: 47-48 King St, Carmarthen, SA31 1BH, United Kingdom
Phone: +441267242050
Rating: 3.9
based on 171 reviews.
Staff Service
Pros:
"Staff are friendly, helpful and efficient, which is a miracle considering the conditions they have to work under."
"Friendly and welcoming staff made the experience great."
"Service at the bar was friendly and welcoming to someone clearly from 'out of town'"
"Friendly, helpful and courteous staff, who are happy in their work, and it shows! A real pleasure! 😄"
"Staff are very helpful and friendly."
"Always a friendly atmosphere, and the bar staff are very friendly and welcoming."
"Staff were very friendly and welcoming. The food was great and we all left well fed and watered."
Cons:
"First of no rose on tap and won't open a bottle no-one came to check on table to see if everything ok."
"When we spoke to a manager we got an eye roll and little understanding and recognition of our issues."
"Staff were disinterested, and carried on private conversation whilst serving drinks."
"How many loitering staff does take to be served."
"No staff member checked on us, kept on avoiding our table."
"Service here at the bar is pretty pathetic really there was hardly any customers at the bar on a Saturday afternoon 25/03/2023 with three staff behind the bar one of which was more interested in her mobile phone."
"The bar lady was rude and arrogant, when she gave me the incorrect drink I politely said it was wrong and her response was 'I’ve done it now'."
Cleanliness
Pros:
"Lovely clean and well presented branch of Weatherspoons..."
"The gents was clean, however; 1 of the cubicles was our of order."
"Service was quick and the place was clean."
"Visited on 11/12/22. Service was quick and the place was clean."
"It's central to the town and the toilets are always clean."
Cons:
"Every menu I touched was so dirty that it made me sick, cola, beer and bits of food all over it! Sticky! So Sticky!"
"Glasses were dirty with sticky sauce stains on and in general the place just looks grimy."
"Tables not wiped or cleaned, and carpets dirty full of crumbs."
"Tables were filthy, the restaurant was busy when we first arrived but promptly emptied before we received a crumb."
"DIRTY DIRTY DIRTY!!! Dirty tables, dirty toilets, dirty floors everything is sticky, dirty and generally unpleasant."
"Cod was drier than the Sahara and the portion of mushy peas served to another was so miniscule it was a joke, less than a teaspoon!"
Food Quality
Pros:
"The food was excellent as was the price. Good menu selection and plenty of offers."
"Just had a recent refurb which imo has turned this from a 3 star to a 5 star pub. Can't fault it has a lovely roof top terrace now and the decor is lovely on the inside now as well."
"The food was great tasting and good value."
"This really is a value for money restaurant my wife and I went for breakfast which we both think is the nicest around the bacon and toast is griddled which gives it a wonderful BBQ flavour."
"The food is great."
"Food is always really nice and love that you can order from the app to your table."
"The food and drink came very quickly but the garlic pizza break was like eating a wooden table, and the buttermilk BBQ burger, only thing I enjoyed of that burger was the chicken but my partner's chicken burger was burned and chewy."
Cons:
"Pleasant staff but both plates of food were only luke warm when served at the table. One dish was Chicken which was cold in the middle."
"Had the BBQ chicken, bacon and cheese panini with chips. There was hardly any chicken in it and the chips were cold."
"The chicken was so dry and tough, I had to take it out of the burger buns and use a knife and fork."
"Order was wrong and steak was gristly and definitely not 8oz."
"Food looked to have been recooked, chicken breast bites worst every had visiting numerous wetherspoons, batter soggy an overcooked."
"Absolutely dreadful food served in this place."
"Had a vegan breakfast today but found it disappointing. It was too small and had no baked beans."
Management and Staff Efficiency
Pros:
"Thank you to Ben and Jenson for making us feel very welcome."
"Enthusiastic, helpful staff well chaperoned by a tirelessly cheerful, helpful, busy manageress."
"One of the best and most welcoming Wetherspoons I've been to the staff are lovely the customers are all friendly."
"And staff like Kelly are kind of people who make big businesses bigger. She should be made a manager."
"Jensen was really helpful, brought our food over quickly and realised we didn’t already have our drinks."
Cons:
"Took over an hour for the food to come and then gave the food to the wrong table while it was dead had to ask for a recook."
"Lunchtime on their 'Steak Tuesday' and no steaks available! We chose two more meals which they also didn't have! Our third choice (absolute basics of sausage, egg and chips, and a panini) were available, but no cheese for the panini!!! The glass for my lager had a strange smell to it, and service was extremely slow."
"Watching my food make it’s way around so called 'restaurant' was like watching your favourite series with so many cliff hangars."
"The place was very busy there clearly was not enough staff the staff that were there were rushed off their feet."
"Very poor experience compared with many visits over the past 10 years or more."
"Had to cancel meal after waiting nearly an hour for food."
"My family and I were treated in an appalling way at this establishment. So much so that Dyfed Powys Police had to reprimand the manager!"