Lucky Voice Karaoke Soho Reviews Summary

Customer Service

Pros:

• "The customer service is astonishing."
• "Staff were very friendly and made the cocktails with a fun flair."
• "They really looked after us here. They even let us stay for an extra 10 minutes when we were having too much fun!"
• "Liyah is a flawless and warm hostess and her service is impeccable!"
• "Staff dealt with it quickly and professionally, removing the aggressors, and promising to give CCTV footage to the police."
• "The staff are friendly and helpful, informative and on hand."
• "The staff were attentive."

Cons:

• "When I paid they said my card did not go through so entered it twice, I would of questioned it but felt very intimidated by the staff and bouncers over my shoulder."
• "They wouldn't offer a refund for 1 person (me) because it's 'company policy' as I was repeatedly told."
• "Avoid at all costs! Expensive and terrible service."
• "The booths are quite small, the microphones cut out regularly, the staff (not all) can be quite sour faced."
• "Never going back. Note to Lucky Voice: don't be so heartless."
• "The red head lady was incredibly rude and condescending, very aggressive specifically towards my black friends more than anyone else which we found very jarring."
• "Awfully disrespectful staff at the door - did not let us in in spite of a confirmed booking due to the fact that we were 6 minutes late."

Facilities & Ambiance

Pros:

• "Excellent selection of songs, cold beer and good food!"
• "Always supplying shots. They have an up to date catalogue and quite frankly we had a wicked time."
• "Comfortable space with props and a good selection of songs."
• "This place is a lot of fun and good value for money (for the experience) seeing as you get 2 hours in your own booth and unlimited songs."
• "Singing and having fun with friends was fantastic."
• "You get private booths so it's great if you want more privacy/don't want a bar environment."
• "Nice private rooms, good equipment, nice mics, quality of audio and great karaoke experience."

Cons:

• "The place is in a lower ground floor setting so it was a bit difficult to find."
• "It was very hot."
• "The room was very small and cramped."
• "Cramped, tacky and sweaty boxes where you get served expensive beers so you can shout even louder into a partly working microphone, with 10 drunk mates."
• "There was no ventilation and only 1 fan, so the room got very hot, humid and smelly."
• "The booths were far too hot which I’m guessing is to make you buy more drinks."
• "Stinky, dirty and suffocating place would never go again."

Value for Money

Pros:

• "Say what you want but you really get what you pay for."
• "A group of 7 of us went during a half price special which meant it was good value."
• "Drinks were reasonably priced for the location."
• "We got good service and good value for money, so a visit is recommended."
• "Great mix of songs, great night out, a little expensive (but it is a treat and you are in the middle of tourist-ville)."
• "Easy to use karaoke machine with loads of songs to choose from. Friendly staff and quick responses to drink orders."
• "Had good fun here on a girls' night out."

Cons:

• "However the drink prices are extortionate!"
• "The only down side is price which was £30 a head for 2 hours in the karaoke booth."
• "The price of drinks is extortionate."
• "Also, drinks are very expensive."
• "The downside is that the drinks are so, so expensive :("
• "Very limited vs the Karaoke places I've visited in Hong Kong for example. Only two mics are allowed (Not many for large groups) and the rooms are expensive for what is only a few hrs."
• "Way overpriced drinks, which don’t even contain alcohol."

Song Selection & Equipment

Pros:

• "Song choices were a little old, would be great if they could add some Afro beats or modern 2022 songs."
• "The collection of music is great so something for everyone."
• "They have a pitch changer that can make the song higher or lower too."
• "Lucky Voice is a fun place to go for a group karaoke event where you and your friends get to choose the songs."
• "Extensive song selection with loads to choose from."
• "The catalog you can choose songs from is huge and your favorite song is most probably featured."
• "A reasonably wide choice of songs for karaoke - stick to popular hits and you will find something to sing along to."

Cons:

• "The microphones could be more sensitive."
• "The only downside is the song selection, and some songs did not sound very accurate."
• "Some songs on the TV though need to be updated in terms of their rhythm and lyrics."
• "And also there are most of them old songs."
• "The song selection is very limited."
• "Unfortunately there are not many songs."
• "Wish they had more songs in Spanish though :)"