Alpha Guns London Reviews Summary

Instructor Interaction

Pros:

• "Peter who has been a sharp, efficient and funny monitor."
• "Dom made the session easy and had a great sense of humour to boot."
• "Jordan the instructor was great and deserves an MTA."
• "Adam was such a friendly host."
• "The staff were extremely friendly and made us feel comfortable."
• "Jordan definitely made us feel at ease handling all the different guns."
• "Our instructor's name was Dom. He was amazing!"
• "The staff are friendly, helpful and safety conscious."

Cons:

• "The guy he did warned us he had dark humour but I didn’t expect it to be that bad. Will not visit again."
• "Would have been 5 stars but the guy that took us in was more interested in bragging about what guns he had."
• "Terrible. The staff has no idea what so ever about how to speak to clients."
• "Customer service very poor just tried to get some information and been placed on speaker."

Fun and Enjoyment

Pros:

• "The whole experience was so much fun!"
• "This is probably the coolest thing i have ever done for my birthday."
• "Had the elite experience yesterday with my 13 year old step son, from the moment we arrived we had all the information in a safe but fun way."
• "Awesome service from the whole team!"
• "The place had two lanes so it’s perfect if you’re going as a pair, and you play different game modes competing against one another."
• "A fantastic and fun experience!"
• "Amazing customer service, everyone was so friendly and polite."
• "The only place in London for all your Airsoft & BB guns and supplies."

Cons:

• "Definitely not worth the 80£ for 30 min … take if you do more time like an hour."
• "We booked for an hour and the time just flew by. Wouldn’t recommend less than 40 mins as it goes so quick."
• "Session does not last too long and feels abit quick."
• "Great store! Great staff! My first ever in-store purchase for an airsoft gun and I couldn't be more pleased with the service i recieved :)"

Safety and Professionalism

Pros:

• "The staff are really responsible and know what they're doing."
• "The staff were so friendly and easy to talk to and we all had a good laugh. The atmosphere itself was far from rushed and they take every customer into account."
• "The event is best for 2 since there is 2 lanes fo shoot on and it is a bit cramped in there."
• "Our host was enthusiastic and even competed against us for a game or two. Well worth it!"

Cons:

• "The place is pretty small but the staff are usually lovely been here 3 times."
• "Let’s be clear, the space is small compared to what you might expect."
• "I ran out of either gas or bbs during each game. Which spoilt my time."
• "If any crazies want BB guns, they sell them too."