Address: Horndon on the Hill, High Rd, Horndon on the Hill, Stanford-le-Hope SS17 8LD, United Kingdom
Phone: +441375642463
Rating: 4.6
based on 162 reviews.
Service
Pros:
"Service was efficient and staff were attentive and polite."
"Staff were incredibly friendly, attentive but not intrusive."
"Staff are friendly and very professional."
"Great service, well organised, felt totally safe and at ease."
"The service was great too."
"Both the meal and service were exceptional."
"The staff were efficient & friendly."
Cons:
"Meals were not up to their usual standard."
"I stood at the bar for 10 minutes without any service."
"Poor service this evening."
"Unfortunately it can get very noisy in the bar: when people have had a drink or 2 they always start shouting."
"Sadly meant a long time between courses."
"Dismissed by the unusually surly and abrupt waiting staff."
"The waiting staff had no personality and displayed no idea of customer service."
Food Quality
Pros:
"Had a deliciously beautiful lunch here yesterday. Food was gorgeously presented and tasted better than it looked."
"The food was very tasty."
"The lamb kofta & smoked salmon & cream cheese bagel bar snacks were very tasty & reasonably priced."
"The food served was not only beautifully presented but also of exceptional quality."
"The food was amazing."
"The menu is inventive, the food is incredible."
"The starters were excellent."
Cons:
"For both of us to have a decent breakfast it would have cost over £40 shocking."
"Plates packed with cartoon sized Yorkshire puddings and swimming in a gravy that was very tasteless."
"The two slices of pork were so thin I thought it was bacon."
"The dessert was a bit of a let down (the chocolate mousse didn't taste of chocolate)."
"The haddock was about half the size of that at my local fish ‘n chip shop, presented on some oily sauce so the batter was very soggy."
"The scotch eggs looked amazing but very sickly very greasy and really didn’t think the sausage meat was cooked properly."
"The halibut was a little overdone."
Accommodation
Pros:
"Our room was a generous size, the bed was enormous, with soft mattress and pillows."
"The room....sleigh bed, exposed ancient beams, ghost story and Tudor execution in the yard all tick the historical boxes it wasn't just a room set in the past."
"The room was spotless and the bathroom was very luxurious."
"The room was beautiful as well."
"Rooms great, lovely comfortable large bed in good sized room."
"The rooms are always well presented, fresh and spotless."
Cons:
"The dining room looked unkempt, tired and very uninviting."
"One very small wardrobe which was not tall enough in height to hang a dress which left them crumpled."
"First night cost was £95 the 2nd night in the same room cost £160.00!!"
"Hardly any plug sockets."
"It was an unpleasant surprise to find that a previous customer’s under garments that had been left in one of the drawers and not removed when the room had been prepared for us."
"The room and bathroom themselves were lovely but were positioned on the ground floor and overlooked the road where we had pedestrians’ heads bobbing past the window every so often."
"Shower left water all over the floor which made it very slippery and dangerous."
Atmosphere
Pros:
"Fantastic atmosphere."
"The building is full of character and each room has be renovated to a modern standard."
"There is a good atmosphere about this place and it shows in the happy staff."
"Atmosphere very pleasant."
"Lovely atmosphere within side the pub and restaurant."
"The atmosphere is quiet but welcoming most days."
"Memorable family Sunday lunch."
Cons:
"It was far too noisy in there with two large tables booked on the same evening."
"Went for Sunday lunch and was really disappointed."
"Entertained by family with four children next table one playing a phone, console very loudly."
"Asked for a high chair for our grandchild & it was not clean."
"The place looked lovely but there wasn't a place to stand let alone sit down."
"Unfortunately my room had the extraction pipe from the kitchen fixed to the outside wall so at 6.30 I was woken up and there was no way I could go back to sleep with the noise."
"They were pre-occupied with a 'Gin Festival' at Ostlers Restaurant next door."
Value
Pros:
"The lamb kofta & smoked salmon & cream cheese bagel bar snacks were very tasty & reasonably priced."
"Very reasonably priced for the quality and standard provided."
"Meals are a little more expensive than most local pubs or restaurants but WELL WORTH the money."
"Great value for the quality of food on offer."
"Prices good, (dependant on your budget of course) ie £43 evening meal 3 courses, 1 alcoholic drink and pot of tea. I think this is excellent value for such a top class evening."
"It's excellent food, if you can afford the experience."
"Very friendly and helpful, excellent value for money given the lovely standard of accommodation."
Cons:
"A nice 10 pound mark up if you want to drink the wine in their establishment rather than take it home."
"Bill for two came to £110 not including tip."
"For both of us to have a decent breakfast it would have cost over £40 shocking."
"First night cost was £95 the 2nd night in the same room cost £160.00!!"
"They even charge 3 pounds to have something off the bar menu if you choose to eat it in the restaurant."
"Who puts ground nuts on a Creme Brulee as a glaze and then Does NOT ask if anyone has a nut allergy.... Be careful people."