Jump In Trampoline Parks: Elstree Reviews Summary

Safety and Security

Pros:

• "This is a fantastic place for kids to let off steam & great exercise for them."
• "Our daughter really enjoyed it, and the pizza was lovely!"
• "There's separate trampolines for younger toddlers and separate for older people."
• "My children love this place."
• "The pay is not good enough for what you are expected to do."
• "I hosted a birthday party at jump in for my little one."
• "The cafe was nice with nice food."
• "Reception changed looks fresh and well maintained."

Cons:

• "Its a nice big place with lots of trampolines but my 1 star is simply regarding children's safety measures. There are NONE."
• "Warning to all Mum's of toddlers- toddlers take over is NOT SAFE for toddlers."
• "First, we are asked to put a positive review to get a free drink to which we were then denied."
• "My grandchildren loved it. I, on the other hand, sitting in the cafeteria upstairs, felt quite unwell."
• "The place was not open in time for our session and the trampolines had broken foam all around the edges."
• "Stewards not keeping the children safe. They did nothing about teenagers running around."
• "A huge thank you to all the staff at your Elstree branch. My son and his friends had an absolute blast."
• "Been to a few other jump in locations but this beats the others by far."

Staff and Service

Pros:

• "Friendly staff and good toddlers area as well along with a viewing gallery for people who just want to watch."
• "Big plus it’s a super friendly staff."
• "The whole experience was great thanks to the Myer (the manager) and the party host (Millie)."
• "It's a lovely trampoline play place with a nice soft play for the little kids."
• "The kids really enjoyed the jumping and the pizzas were fresh and yummy."
• "The service was amazing and they came over to check if we needed anything else."
• "Really great fun, it's not the cheapest place for a 2hr session and two kids but still a great time."
• "A huge thank you to all the staff at your Elstree branch."

Cons:

• "The pay is not good enough for what you are expected to do."
• "staff are rude, unhelpful and extremely poor with the service they give."
• "The parking is horrible on weekends when there are multiple birthday parties going on weekends."
• "The place was not open in time for our session and the trampolines had broken foam all around the edges."
• "Brilliant place for play but it must be crawling with germs. Toilets overflowing. No soap."
• "Trampolines are very secure, security is perfect and if/when injuries occur, the team immediately treat any children."
• "Absolutely great service from Justin he always had a smile on his face and was very helpful to my son."
• "My kids absolutely love this venue."

Facilities and Cleanliness

Pros:

• "It's a lovely trampoline play place with a nice soft play for the little kids."
• "Reception changed looks fresh and well maintained, members of staff very friendly."
• "Food was nice, kids got bored less than an hour as they said it's only four games to play."
• "We are a family with 6 kids. Every year for the boys birthdays we go to Jump in Trampoline Parks."
• "An amazing trampoline place in Borehamwood / Elstree."
• "Took our two year old here and really enjoyed it."
• "Had our daughter’s 5th birthday here."
• "Had a very disappointing time here."

Cons:

• "I booked to visit the soft play and mini jump area with my 3 kids. First of all, I'd like to say the location, booking system, and play equipment are all fantastic, my kids had a great time."
• "The parking is horrible on weekends when there are multiple birthday parties going on weekends."
• "The place was not open in time for our session and the trampolines had broken foam all around the edges."
• "The car park is overflowing on the best of days. They keep shutting parts of the venue when you're there."
• "The place is FILTHY. Such a shame as it will stop me coming back and also recommending to other people."
• "One of the better run trampoline parks I've visited."
• "This place makes you fill in a waiver by hand every time you enter despite filling one in electronically, prior to every visit."
• "Really poor parking facilities staff were unable to suggest an alternative place to park."