AMT Auto Leeds Reviews Summary

Vehicle Quality

Pros:

• "I safely say it was the best purchasing experience I have had."
• "Rob answered my questions quickly and clearly there was never any pressure applied."
• "The car is in pristine conditions in all of its parts of course and it's a real pleasure to drive!"
• "The price was very fair and I didn't feel ripped off or blagged in any way at all."
• "The car was exactly as described and presented beautifully."

Cons:

• "I bought a Range Rover evoque... the car had dents and scratches on it."
• "The car wouldn't start 1 morning as the current key had a coding issue."
• "Bought an S class... in about 45 minutes after I left their garage, the vehicle has stopped working."
• "Exteriorly it was in good order but not so the interior."
• "Beware of this car dealership, they sold me the A8 with faulty engine and faulty cruise control."

Customer Service

Pros:

• "Professional, helpful and simply delightful, throughout the buying process."
• "From the first contact with AMT Specialist Cars they could not have been more fabulous."
• "Adam from the sales team called later that morning to get the ball rolling."
• "Chris was very good at keeping me in the loop and answered any questions I had."

Cons:

• "Different deal prices from different employees."
• "After trying to purchase a car off these guys, cowboy prices, literally trying to squeeze every penny possible out of customers."
• "Their Vehicle health checks are fraudulent and the validity of the MOT’s carried on their vehicles are something to be questioned."
• "I eventually found a car I am very interested in... It is today 3 business days down and not a single word or feedback."
• "Salesman showed us to the car which was locked, so off he went to get the keys, 10 minutes later still not back."

After-Sales Support

Pros:

• "The whole process couldn't have been easier & Adam was key to this."
• "Gemma was on-top of everything to ensure anything needed sorting was done."
• "The whole sale took around 5 hours from the first call from Newcastle to me travelling down and buying an amazing car."
• "James from AMT was fantastic, always replied to my messages, very knowledgeable on the car."

Cons:

• "We have had such a bad experience with this garage, we were told that the 2nd key was going to be delivered within 1 week from purchase."
• "Been waiting for an appointment for months to get the 2nd key coded so driving round with the worry that the car may not start."
• "The waranty which they are offering you after sale is very limited...almost useless."
• "Beware of this car dealership, they are telling me to go to main dealership for sorting out the problem which costing me time and money."