Sainsbury's Reviews Summary

Staff

Pros:

• "Staff are always friendly and helpful though."
• "If in need of assistance there's always a member of staff around in the aisles or shop floor that can assist you with any queries etc."
• "Staff are always polite and helpful."
• "I regularly visit Sainsbury's in Kingsland Shopping Centre and find the staff to be helpful."
• "Good store. Staff are more than happy to help."
• "Greeted by Brian this morning, as I entered warm friendly greeting this guy really makes a difference too shopping experience when you're greeted with a friendly greeting."
• "The staff are nice and helpful."

Cons:

• "Some staff are fairly rude."
• "Staff are very generic, not exactly helpful at times."
• "You treat your customers contemptuously."
• "Awful ableist staff."
• "The staff are very not professional in handle problem."
• "Staff are horrible lol."
• "Staff hardly know where products are placed."

Checkout Experience

Pros:

• "The shop was very well stocked no Ques to enter and i only had 1 person in front of me at the checkout."
• "Well organised supermarket. Excellent quality of fruit, and the bananas were in great condition."
• "Busy Sainsbury's but they have mastered the art of crowd control and as soon as the lines form, they tend disappear and move quickly."

Cons:

• "No tills after 7pm, what is really bad, had a full trolley and had to go on Self check out."
• "I didn't notice it before but the Till staff no longer stamp the tickets for parking so you now have to queue twice once to purchase shopping and once at customer services for parking not very user friendly for drivers!"
• "Lack of staffed checkout during busy period is ridiculous."
• "The tills often have really long lines, the self-checkouts are a mess."
• "Self checkout staff as the worse. They constantly scream to shoppers that tills are free."
• "Really poor exit system for the self checkout. Scanning your receipt causes constant holdups and a serious bottleneck."
• "Another ludicrously long wait at the self-serve checkout."

Store Layout and Stock

Pros:

• "This Sainsbury's is vibrant with all kinds of people and at times with drama."
• "A decent place in a really rough shopping centre. The shop is ok, clean and well stocked."
• "Good size Sainsbury's. Very well stocked shelves."
• "This is a lovely Sainsbury's as it's big and has plenty of everyday items you'd need for your home and family."
• "A selection of freshly baked bread and cakes. Delicatessen, fresh fish & meat areas."
• "It’s a big shop, so a pretty good selection across items."
• "Good selection of products."

Cons:

• "Constantly fruit and veg is empty."
• "Their shelves are not restocked regularly on fairly basic food stuff."
• "Never ever has fruit or veg stocked, infact they never have any of the basic items stocked."
• "Whenever I go to this shop every section is empty."
• "More often then not, they run out of stock of certain products."
• "The shelves are disorganised with products in very bad condition."
• "Shelves are poorly stocked with items normally in wrong place."