Blue Tit Brixton Reviews Summary

Salon Atmosphere

Pros:

• "BlueTit is a lovely, calming and chic environment to be in for a few hours while getting a head of highlights."
• "The atmosphere is calm and relaxed (including a glass of wine should you want one ! ) & the app is brilliant for making appointments."
• "Loved the interior, especially the tiles, plants and velvet sofa!"
• "Everyone there is so warm, friendly, open and helpful."
• "The salon itself is really nice. The staff are lovely, and I like their all-natural vegan products."
• "The front of house team are also very friendly and welcoming!"
• "Everyone is always really helpful and welcoming, and I really enjoy each visit!"

Cons:

• "Looks like there catering to the gentrified community."

Customer Service

Pros:

• "The team here is really nice and the service is great - I would definitely recommend checking them out if you're in need of a new look!"
• "She was great with recommending products when I asked, without being pushy."
• "The staff are so welcoming and friendly and the products they use are sustainable and smell wonderful."
• "Gabriele was amazing! Very professional and friendly."
• "The whole staff is very polite and welcoming."
• "The receptionist was super welcoming and had great eyeshadow on."
• "Ciara also needs a shout out for looking after me - drinks and laughs were flowing!"

Cons:

• "The staff were really not focused on doing their job as the guy was constantly chatting to people while cutting my hair."
• "Some staff and the manager were rude and patronising and obviously trying to get me to pay a £120 for the damage done which I refused to pay for."

Styling and Haircuts

Pros:

• "It was probably the best haircut experience I've ever had and I'm so grateful to George for giving me a boost of confidence!"
• "Had a great cut by Stevie a couple weeks ago at BlueTit Brixton. Super professional and knew exactly what cut I was trying to describe, and she styled it beautifully afterwards."
• "He shared photos on his phone of what he was planning."
• "He was able to communicate with me all the options and I'm so glad I went with his suggestions."
• "George then cut my hair and I’ve never had a better experience."
• "Honestly the best haircut I’ve ever had."
• "Ricky is the MASTER of short cuts. I've been to him twice and have left with a super sleek, feminine look."

Cons:

• "The result is awful - I'm really not pleased with my hair cut. It's too short and has many short layers."
• "Really disappointed. The haircut feels clumsy - the layers are very blunt and obvious, rather than natural and blended."
• "What a horrific experience, I went in for some highlights to ease the transition from a warm dyed brown to grey over time. I came out 5 hours later with brassy blonde hair so dry and brittle it was falling out."
• "It wasn’t a good first experience on this saloon and I wish my hair wasn’t cut with so many layers…. Too many!"
• "I hate my hair after a colour and cut here. The colour is way too dark, it makes me look like a witch."
• "I felt that George did not hear my wishes well enough as the end result was a totally messy shaggy layered cut."
• "Really upset with my hair cut. The standard was very poor and don't feel like I got what I asked for."

Value and Pricing

Pros:

• "Would return and recommend!"
• "Abby achieved the most amazing bubblegum pink colour - exactly what I wanted."
• "I am so pleased with my new style, and it was a brilliant experience as always."
• "I have been going to Ricky at BlueTit for around a year now and love my hair every time!"
• "I left with the most amazing cut and colour that I've had to date and a huge smile."
• "Best blowdry I’ve had - ask for Ricky. Lasted five days so far with a little added dry shampoo."
• "They did it for free and provided a refund for the price of the original cut."

Cons:

• "It's expensive for what it is and they don't use very good products so the finish is worse than I could do at home."
• "However over the last couple of years I have been priced out I live 2 mins away and can no longer afford them they charge you £14 to leave with wet hair they no longer take cash even though it's king and you will be charged if you forget to cancel with out notice fine the whole fee though."
• "Chap in here told me that he would do it for a tenner... then had a horrible sting when we got to the till and he told me that it was £16."