Address: 157 Wardour St, London, W1F 8WQ, United Kingdom
Phone: +442032140000
Rating: 4.8
based on 321 reviews.
Artwork and Design
Pros:
"Absolutely fantastic museum and gallery all in one."
"The House of MinaLima is so much more than just a store. It’s a place where you can let your imagination run wild and indulge in all things Harry Potter."
"Everything is so so soooo beautiful 🥹 The books, postcards, magnets, and everything else."
"Amazing designs and I always end up buying something when I'm here."
"The aesthetics are fantastic and beautiful. Every inch of it is decorated with such care and attention."
"The designs are truly spectacular and really helped bring the Harry Potter movies to life."
"From the retro vibe of Fantastic Beats to the darker colours of the Library displaying books from the Harry Potter series this is a place those who love Harry Potter will feel at home in but also a place anyone will feel in the presence of actual magic."
Cons:
"The shop is nice but mostly has the usual unnecessary doodads with the designs plastered on them."
"It's really quite small and mostly offers prints, postcards, journals, posters etc."
"Nothing special. Even when talking about products to buy there. I don't see many references to Harry Potter as it might look."
"Some of the artworks are hanged at your calves or above your head as if they wanted to prevent you from admiring them."
"It's not so good after they changed the location. There are not as many artworks displayed, the lighting is horrible."
"The exhibit is nice but mostly pictures on walls and I think there's a missed opportunity here to show off the designs as part of the Harry Potter world, in their proper context."
"This man was so rude and distasteful I was shocked the whole time I was looking around I don’t think I took in a single thing in that shop."
Staff and Service
Pros:
"They are talented artists and the staff is very friendly."
"The staff are also incredibly friendly and helpful, and informative."
"The staff were perhaps the best museum/retail staff I've come across."
"I can express with no hesitation that Aitor's customer service is one of the best ones I have ever received in London."
"The whole staff was very friendly."
"Staff friendly and happy to answer questions."
"Staff were super friendly and really knowledgeable."
Cons:
"The shop can be difficult to navigate when busy, so try to go early."
"Also the staff (upstairs) was not polite."
"Only lost a star as I heard two female staff at the till commenting negatively on customers spending too much time in the shop."
"Employees in McDonalds are nicer than these."
Accessibility and Space
Pros:
"Hello Harry Potter fans, this is a nice little place hidden away in London near Tottenham Court Road. Easy to get to and so much to see."
"Stunning shop and gallery set conveniently round the corner from the theatre currently staging Harry Potter and the Cursed Child."
"Hidden away just off of China town, is the MinaLima shop."
"It's close to Palace Theatre where Harry Potter and the Cursed Child is played (nearly daily)."
"Just a short walk from The Cursed child so if you are going to see the show you must come here too."
Cons:
"♿✖️ Unfortunately, the underground floor is not wheelchair-accessible."
"The shop is small and narrow but the set up of the place is filled with details everywhere you look."
"It might be a bit crowded and harder to navigate the small space."
"The space is very small/tight."
"Space is small so during busy times it may be crowded."
"However it is not accessible for physically disabled people (no elevator, little/no opportunity to sit, steep stairs)."
"You will also be required to climb a lot of stairs, not ideal for anyone with trouble walking or climbing."
Merchandise and Pricing
Pros:
"The merch is a little on the expensive side, but it is pretty much justified considering they're the ones making it."
"You'll also find classic books illustrated by MinaLima, like Secret Garden and Jungle Book."
"They have unique gifts outside the common ones you see every day."
"Beautifully crafted gifts, anything from tea towels to prints - the pop up books will be treasured by both young and the old."
"Entering is free, roaming is also free, yet you’ll want more than just picture memories. That’s ok, because the price for physical memories is very reasonable."
"You can purchase Harry Potter memorabilia based on the paper props and books designed here ALOT CHEAPER THAN IN THE STUDIO TOUR."
"Prices for the 3d books are really reasonable at less than 40 pounds."
Cons:
"Very expensive, I understand the talent, I understand their training BUT would be nice to purchase something as a reminder of being there that doesn't break the bank."
"Too bad the originals are so expensive, but I understand the authors also need to make the living off something!"
"A lot of the merchandise is pricey so be prepared to spend a considerable amount of cash."
"The prints especially are quite expensive, but you're paying for the craftsmanship and skill of these incredibly talented graphic designers."
"Their interactive books are second to none! If they weren't so expensive, I'd absolutely buy them all! (£30-40 each)"