Golden Days Garden Centre Reviews Summary

Accessibility

Pros:

• "Plenty of parking and easy access from the M6 junction 27."
• "Good access for disabilities."
• "Not bad wheelchair access throughout the store."
• "Good clean accessible toilet."
• "Wheelchair friendly, and they have recently had new toilets etc built."
• "So good access to the motorway."
• "Dogs are welcome."

Cons:

• "I am on a disability scooter and I found the path to the entrance very challenging uneven surface as well as bends to negotiate and the actual doorway (step) was just negotiate."
• "The outside space was limited for anyone in a wheel chair or pushing one of the store trollies as so much stock and not much maneuverability."
• "The entrance is like a helter-skelter."
• "It's a bit tight getting round store with the displays being close together."
• "The access to the cafe is poor at best."
• "Only complaint is the floor is a bit uneven in parts with trip Hazard."
• "Disabled parking is inadequate."

Customer Service

Pros:

• "Went to Mountain Warehouse for body warmer as present, didn't have in the size that was needed, went to cashier who immediately went on comp to see if size was available and in colour req, it was so order was put in, was told it would be posted out to home address at no extra cost, very impressed with service 😊😊😊 Body warmer now arrived v impressed with Service 👍👍"
• "Bought a couple of diaries from The Works. Brilliant, chatty, witty, efficient and charming young lady served us."
• "The cafe was very clean and tidy, the staff were very nice and friendly."
• "We had a lovely birthday afternoon tea at the Wild Mint cafe this afternoon. The staff were very friendly and attentive, the food was delicious, the cakes very moorish."
• "The staff were very nice and friendly."
• "Friendly Help staff."
• "Brilliant service from all of the staff."

Cons:

• "Visited to buy an item we had seen the week before. Empty boxes and wheelchairs were blocking the items we wanted to buy... and the small blonde lady with glasses on the till was extremely rude."
• "The very unhelpful and rude older woman at the tills was quite rude to us."
• "One member of staff not helpful and pretty brusque 'you've gotta go pay for that somewhere else' when asked where she said 'at another till'. Thanks for that."
• "All assistance need to be more friendly."
• "Absolutely disgusting service."
• "Also waited for staff to finish having a chat and moan at the till before anyone decided to serve us."
• "Arrived at 4:04 doors were closed. Sign on doors stated doors close at 4 on a Sunday."

Cafe & Food Quality

Pros:

• "Coffee was very good quality and cakes delicious."
• "The cafe is lovely, food is very nice and have a good selection of cakes."
• "Had a really tasty lunch at the Wild Mint Café. Service was quick and friendly."
• "The café/restaurant is worth visiting on its own. The menu is really good, food tastes excellent in a very comfortable backdrop."
• "Nice cup of tea in the wild mint cafe."
• "We had lunch which was good and fresh."

Cons:

• "Cafe food mediocre although quick service. Not a lot of choice for vegetarian/vegan customers and pretty stodgy."
• "Visited the Wild Mint Cafe for lunch and was very disappointed. We had a sandwich, which I could have made better at home."
• "Found a full sized empty wine bottle in the disabled toilet, pretty much sums up the visit."
• "The food might look nice but doesn't have any flavour and I think the coffee for latte is on rations."
• "Worst coffee ever!!! Had numerous cappuccinos here but this was horrendous today 22/1/18 lukewarm milk already mixed coffee how long it had been standing I would hate to guess???? Then loads of chocolate powder spread over the top to hide lack of coffee!!"
• "Food in the café is mediocre at best."
• "The toasties, at £6 each, were so thin, with so little filling, they barely had any taste."

Product & Plant Quality

Pros:

• "Always worth visiting here as they have a range of products not seen in other garden centres."
• "They have a great selection of plants, trees, shrubs and herbs etc. All the stock is well cared for and I have never had any issues with the plants I have bought from here."
• "Good for plants, gardening supplies and shoes."
• "Stopped here for the first time on the way back from a holiday. It's a spacious and well-stocked garden centre... Good range of gardening essentials."
• "Outdoor plant area much improved recently. Better organisation indoors appearing less cluttered. Bargains to be found in most departments."
• "The choice plants was exceptional, the staff were delightful and helpful and the price was extremely competitive, we filled the car with some beautiful examples."
• "Lots of nice plant selection of cacti shrubs herbs and trees or all kinds of other house and outdoor plants you could think of."

Cons:

• "Bit disappointed with the garden centre itself, not a huge variety and the plants were not the healthiest."
• "Many of the plants on offer were past their best."
• "A lot of the plants are seriously over priced."
• "Expensive and questionable quality. Christmas lights purchased £69.95, used one season only and next time out of the box only half of them worked."
• "Not as good as it used to be, whole outside area looking very sorry for itself, doesn't look like it is cared for properly, in fact quite scruffy."
• "The price of the plants are on the high side though."
• "Got some strange plants not found in everyday garden centers. Cool looking ones I've never seen before."

Facilities & Cleanliness

Pros:

• "The cafe was very clean and tidy."
• "The toilets were clean and tidy."
• "The cafe is very pleasant and has a good choice of goodies for all."
• "The café/restaurant is worth visiting on its own. The menu is really good, food tastes excellent in a very comfortable backdrop."
• "Lovely garden centre with lots to do, a nice afternoon out with the cafe on site, plenty of cakes and coffees on offer."

Cons:

• "The building is a dirty mess, no proper layout."
• "I would give NO stars if it allowed. Beware, NO hand sanitizer for customers and staff don't seem bothered. Dry unhealthy looking plants and cardboard boxes scattered around."
• "No hand sanitizer and the spray and paper towels to clean trolley just thrown in a box and casted aside."

Value & Pricing

Pros:

• "Been to Golden Days many times, so today was just browsing, but bought 2 jumpers (sale price), tea towels, had something to eat in the cafe, which is much improved now."
• "You can get very good bargains here especially clothing and shoes but cafe is quite expensive and not really worth the cost there is also a good pet store on exit right hand side plants are always healthy and as I've said certain time good bargains to be had very big car park which helps although it gets very busy on a sunny day."
• "Golden days had a fantastic display of Christmas trees and a number of themed displays, which were really good."
• "There is a lot bargains available even someone is on minimum wage, affordable prices are like magnet luring in."
• "Prices are good too."

Cons:

• "They are very expensive and when she asked if I wanted ice cream with my cake charged an extra £1 which wasn't mentioned beforehand."
• "Not sure we would go back again due to distance and cost of plants etc."
• "The clothes are very old fashioned, needs more up to date retailers or boutiques."
• "Prices where a good 15/20 % above the norm."
• "Not a bad place, but very overpriced. Same as all garden centres really."