Eat Tokyo Reviews Summary

Food Quality

Pros:

• "sashimi was great and portion were decent."
• "All the food we ordered were brilliant for the taste and portion, we were stuffed afterwards."
• "Our sushi boat was perfect today and the portions are always generous."
• "Delicious fresh Japanese cuisine served quickly and for a super cheap price."
• "The eel sushi melted in my mouth and I made sure to savour the taste."
• "The food outstanding everytime."
• "Food is fresh, variety of menu."

Cons:

• "Sadly the quality seems average leaning towards below average."
• "Rice is like porridge that they don’t even know how to finish the basic cooking of rice."
• "Terrible Ramen! Tasteless and overcooked."
• "The chicken in teriyaki was awful."
• "The scallops nigiri however shrunk in size big time."
• "This place is the Japanese food equivalent of Lidl or Aldi; cheap, cynical knock-off food that obviously lacks authenticity and just doesn't taste quite right."
• "The sushi wasn’t very tasty and lacked flavour."

Staff and Service

Pros:

• "The super-friendly and welcoming staff elevate the dining experience to a whole new level."
• "Staff provides good service."
• "The staff are quite friendly."
• "The staff were incredibly welcoming."
• "The staff there are very kind and polite."
• "The staff were very friendly and kind."
• "Staff is polite enough, direct, efficient and no bullsh!t."

Cons:

• "Never come back here again, food was ok but customer service in this restaurant is a joke!!"
• "Unfortunately most of the staff is selectively rude, no matter if you book in advance or not."
• "She just said 'WAIT' with a rude tone."
• "The lady was giving us a very bad attitude and that really affected our experience."
• "The manager Natsuko was rude and condescending towards my friends."
• "Most of the staffs are incredibly impolite."
• "The attitude of the female restaurant manager was extremely poor!"

Atmosphere and Ambience

Pros:

• "Despite my subpar experience this time around, I can't help but appreciate the warm and inviting atmosphere of the restaurant."
• "Friendly, attentive staff and a great atmosphere."
• "This is a cosy but atmospheric place."
• "The atmosphere is calm and relaxing!"
• "Staff are attentive and excellent atmosphere."
• "The ambiance was great, the service was good, and the overall experience was great."
• "The food is superb and the service & staff are top."

Cons:

• "The place itself is very small, so when it’s at capacity it can feel uncomfortable."
• "The atmosphere is more like a fastfood place."
• "This restaurant was loud, noisy and very cramped."
• "The table was also next to another table which was like 5cm away next to our table and was not COVID safe at all."
• "Not to mention all tables in this restaurant are extremely close to each other."
• "The place was full so we waited for like 10 mins just to get a table that was squeezed into the side to the point where one side was just chairs touching together."
• "Food mediocre."

Value for Money

Pros:

• "No frills. Cheap and cheerful."
• "The prices are really affordable and it’s good quality."
• "Good portion sizes and well cooked food."
• "Authentic Japanese spot, you can get a good set for 15 pounds."
• "A Toro Jyu has over 10 big piece for only £22 I’ll say that’s a steal."
• "Eat Tokyo gives you the best value for money for a Japanese restaurant in London."
• "Insane value for money."

Cons:

• "For what you get it's a bit overpriced."
• "Taste wise it was ok, but very little portions for the price."
• "Definitely overrated. Average quality of food, some of them are quite overpriced."
• "The prices have gone up significantly too 20 to 30%."
• "Prices at first glance may seem significant but when considering the premium on Sushi, it feels well priced."
• "However, with the comparatively low price you’re paying for Japanese food in London, the portion sizes are massive which makes it more worth it."
• "The food prices are reasonable and the portions are good."