The Cherry Tree Reviews Summary

Staff Service

Pros:

• "Staff were very welcoming, professional, and friendly."
• "Service was good, friendly staff. The place is kept very clean."
• "Harvey was very helpful and friendly. He gave quick and efficient service."
• "Staff are really friendly and great with service."
• "Their menu is also great with lots of options."
• "Service good very nice atmosphere inside."
• "The attentive service we received all night was excellent."
• "Staff members were friendly, kind and attentive."

Cons:

• "Service was a mess... staff shortages and poor management."
• "A lovely restaurant with a great menu but we were really disappointed with the lack of staff."
• "Very slow to take even a drinks order, slow with food and extremely slow to clear."
• "Very busy restaurant that still managed to deliver great food with efficient, friendly service."
• "Food was lovely. Service was completely unacceptable."
• "Waiting for 45 mins to get a second drink!"
• "Pleasant staff but when I complained about my prawn dish being pretty inedible, they neither offered a replacement or cost reduction."
• "Terrible customer service, waited nearly half an hour for 2 coffees and 2 hot chocolates to be brought outside."

Food Quality

Pros:

• "The food we did choose though was fabulous and we will be back again."
• "This place had the best scotch I have ever had at a pub/restaurant."
• "Their sandwiches are lovely. I had the fishfinger sandwich with chips, which was super tasty!"
• "Food itself is tasty and it's great they are dog friendly."
• "Food was fantastic and drinks were served very soon after being ordered."
• "Food was worth the wait though! Nicely presented and generous portion sizes!"
• "Food and atmosphere were excellent and made better by a very attentive lady server, Caroline."
• "The food was delicious and the prices are fair for the portion size."

Cons:

• "Pizza sauce was bad no seasoning just tinned tomato taste. Steak was over cooked and poor."
• "The food was great, but the mains were more along the lines of good rather than great."
• "My sea bass and my son’s pasta had been sitting somewhere warm and had dried out."
• "The cauliflower wasn't roasted the pancetta wasn't crispy."
• "The food quality has declined as the prices have risen, had the house burger last night, the bacon was just fat and under cooked."
• "On one occasion I had monk fish which was tough and cold, on another occasion I had an undercooked pizza."
• "The steak was full of fat and half was unedible, the Italian 'donuts' were burnt, hard and chewy."
• "Extremely average. We arrived and they weren't interested in seating us. The food was average."

Ambiance and Decor

Pros:

• "Stopped for a couple of cocktails... The Cherry Tree had a wonderfully relaxed feel to it."
• "Inside the decor is beautiful, the service was great."
• "Beautiful restaurant, well looked after by a very welcoming team!"
• "Lovely location, very attractive interior as well, and the service was excellent."
• "Completely surprised when I walked in! From the front it doesn't look like a lot is happening but out the back is this beautifully clad, wooden and brick features with large windows is beautiful."
• "The whole experience from start to finish was great."
• "Very nice restaurant with a great atmosphere."
• "The ambiance is the perfect blend of chic and cozy and all the staff are super sweet."

Cons:

• "Very busy restaurant that still managed to deliver great food with efficient, friendly service."
• "Nice layout. Staff attentive but we're stretched later when it got busy."
• "The open kitchen is a nice idea, but it means the kitchen staff should be more professional."
• "No visible management. Food heading toward mediocrity."
• "No parking so need to either find a space in the free car park 5 mins walk or try your luck on the residential roads around."
• "We were seated directly opposite the entrance doors which we were told were fire doors that had to remain, at least, partially open."
• "It was, however quite chilly as we were seated directly opposite the entrance doors."
• "Great place to sit and let the world go by! Impromptu drink in the side terrace with my husband and a shared pizza to quell hunger pangs."