Sakura Reviews Summary

Food Quality

Pros:

• "portions are generous, freshly cooked and delicious!"
• "The teriyaki chicken was delicious."
• "Food was delicious, I got the Sakura roll and the crunch cali roll."
• "Honestly best cali rolls I've ever had! (They deep fry them for me, I'm truly obsessed)"
• "Sushi was large and fresh."
• "Absolutely delicious food, tasted very authentic and high quality."
• "Food was prepared and bought out in a timely manner without skimping on presentation."
• "The food is always really good."

Cons:

• "It's slightly overpriced for what you're getting."
• "Both me and my partner feel ill after today and are concerned of the safety of the raw fish we were served."
• "Food was not great, both me and my partner feel ill after."
• "Food was pretty poor both me and my gf didn’t enjoy any of the dishes, either bland or inedible."
• "Last time I went, my niece got food poisoning from their curry."
• "Sushi was pre-made and extremely salty!"
• "The sushi was warm, not the driver's fault he was fast and efficient."
• "The salmon in the teriyaki bowl was dry and presentation was not up to the standards of previous visits."

Service Quality

Pros:

• "The staff were super friendly, polite and attentive!"
• "Loved eating here! The thing that reminded me of Japan the most about it was mainly the button you press for service."
• "Very helpful and talked us through the menu."
• "Service was excellent and the food came out very quick."
• "Alfie is a pleasure as always. He always makes us feel so comfortable."
• "Our server Yaz was very polite and attentive."
• "Staff were lovely, efficient and we had a giggle with them."
• "The staff was super friendly and service was great."

Cons:

• "Staff generally excellent but should not clear tables until all have finished eating."
• "The waiter we had was really friendly, however a couple of others were pretty cold and unwelcoming."
• "Service was really awkward, and I had to ask for the bill 3 times at the end."
• "Waited 40 minutes for starters to come out before we decided to leave. No one came to explain the wait."
• "They couldn't split the check or remember who ordered what."
• "Had to ask 3 times for our drinks to be delivered."
• "The actual food wasn't nice, the salmon and eel both having a firm rubbery/crunchy texture."
• "We were met with ridiculously rude servers."

Ambience and Decor

Pros:

• "Love the deco and food options too."
• "Very clean, well presented restaurant with genuine oriental foods."
• "The inside is just as beautiful as the outside, with fake but beautiful cherry blossoms lining the walls."
• "The restaurant is beautifully decorated inside and has a nice cosy atmosphere."
• "A real treat. Very clean, well presented restaurant."
• "Instagrammable cherry blossom ambience."
• "The decor was good with an additional upstairs space for a truly unique Japanese experience."
• "Beautiful decor! Brilliant service and delicious authentic food."

Cons:

• "Was cold inside and ridiculous plastic heavy duty door jam to fight through on entrance and exit."
• "I sat near the front door which of course kept opening and letting freezing air in."
• "Very unfriendly. Front of house reception staff looked like security guard, and acted like one."
• "The dining area consisted of holes in the floor, which for anyone with disabilities would be impossible."
• "The atmosphere was drab, the staff looked bored."
• "The room was so hot with no air conditioning or ventilation we left without ordering."
• "Very cold downstairs whenever the door is opened."
• "Piano music in the background drove me insane."