Osteria Pulcinella Reviews Summary

Ambience

Pros:

• "The ambience was warm and friendly and the staff welcoming and efficient."
• "The ambience is casual and relaxed."
• "Beautiful atmospheric place too!"
• "The atmosphere in the restaurant is lovely."
• "It looks great and atmospheric inside to complement that."
• "The outdoor area is very beautiful and jazzy."
• "The rustic yet stylish interior provided an intimate setting for either a romantic meal for two or a family celebration."

Cons:

• "Id seen stand alone heaters on instagram, which is why I booked Pulcinella! But when we were there only the tables next to the wall had heaters."
• "If you want to sit outside, wear warm clothing. Church Street is like a wind tunnel."
• "Tables crammed in, so much so I could follow the tables next to me whole conversation felt like we were double dating!"
• "Hard chairs and long tables."

Service

Pros:

• "The service was very good and Maria, the manager, very hospitable and friendly."
• "Very friendly staff. The staff always makes you feel at home."
• "Outstandingly friendly service."
• "Service was attentive, even though they were very busy."
• "The staff is efficient, very attentive and helpful."
• "Very attentive staff."
• "The service was amazing as always."

Cons:

• "The waiter did not understand this and became visibly frustrated with us so we tried explaining again but he became very hostile."
• "They didn't appear under-staffed but didn't seem to be coping well with the volume of customers."
• "Annoyingly I called to book a table at 20:00 for 2 people to be told they are fully booked and the staff member promptly hung up the phone."
• "Service was fine all be a little slow at times."
• "We had to ask to be served 3 times - it took almost half an hour before we placed our order."
• "They were busy chatting to each other about their personal issues and commenting on customers."
• "However I'm sure it would taste better if the staff was more attentive."

Food Quality

Pros:

• "The food is really nice and the staff very friendly and helpful."
• "The food, omg was stunning and well flavoured."
• "The food is amazing. Handmade, superb ingredients and large portions."
• "Both the appetisers and main dishes tasted authentic and were incredibly tasty."
• "Beautiful fresh Italian food with beautifully charming staff."
• "The food is fresh and tasty."
• "The food was amazing, and the staff very hospitable."

Cons:

• "My pasta was rock hard. It was a struggle to put the fork through the pasta."
• "Starters portions are a joke and unnecessary pricy."
• "Main of gnochi was ok, but was supposed to be aubergine based and there wasn't one on sight."
• "The mixed seafood friturri were essentially just calamari with one shell-on prawn and a couple of parsnip crisps...sadly the calamari were overcooked."
• "We were served a very typically microwaved lasagne dish that was disappointing and luke warm in the middle."
• "Food feels cheap and my burrata was quite dry."
• "The clam linguine dish was really bland."