Gold Mine - Queensway Reviews Summary

Category: Chinese restaurant London

Address: 100-102 Queensway, London, W2 3RR, United Kingdom

Phone: +442077928331

Rating: 4.2
based on 450 reviews.

Food Quality

Pros:

  • "Authentic delicious Chinese cuisine every time."
  • "The congee with fish fillet was outstanding — the best I have ever had."
  • "The roast duck was juicy, crispy and combined with the perfect amount of fat."
  • "Their roast duck beats the similar duck dishes I can find in Bangkok."
  • "All dishes were fresh and delicious, made with high quality ingredients."
  • "The individual pan fried Scallop served in its own shell with glass noodle and chilli and spring onion.. this is the perfect starter or side dish to really Wow your guests!!"
  • "The roast duck is really delicious, its juicy and the meat is tender, perfectly roasted."

Cons:

  • "Despite the very average food, the service was fabulous and staff super friendly."
  • "The seafood tofu pot was very average with a bunch of frozen seafood very overpriced."
  • "The duck is dry and sauce is very little."
  • "The crispy chicken was extremely dry and chewy and was obviously very old and had been re-heated, probably several times."
  • "The food was so so, i also had the three roasted meat on rice and it was too fatty and the vegs was soaked in oil."
  • "The pan-fried radish cake has no radish flavor at all, and everything inside looks like powder."
  • "The soup of the day (pork and turnip) that had a poor smell and taste."

Service

Pros:

  • "The service was nice, surprisingly, the staff can speak Thai!"
  • "The food arrived fast and the service was very friendly."
  • "Service was efficient and friendly!"
  • "The staff are multilingual and professional."
  • "Friendly staff, quick service."
  • "Staff were nice and friendly and service was quick."
  • "Service: 5/5 super helpful and friendly."

Cons:

  • "One of the staff was incredibly rude he made fun of me because of the way I speak and order my food."
  • "Terrible service. Served our duck by mistake to the next door table and tried to serve it to us."
  • "Service is poor with attitude. Taking menus away when we hadn’t even ordered."
  • "The waiter shouted at my friend when delivering the dishes."
  • "The service is simply aggressive and rude."
  • "The waitress kept trying to take our dishes away whilst we were still eating."
  • "They keep pushing us out of the restaurant and took my tea away before i can finish it."

Value for Money

Pros:

  • "It's a little more expensive then restaurants in China town, but you get what you pay for here."
  • "Price: 4/5 reasonable."
  • "The cost is reasonable, and I would say you definitely get what you pay for."
  • "The price is cheap compare to the location in the center of London."
  • "Delicious Cantonese-style food at a good price."
  • "Good taste, fair price."
  • "For students, present your student Id upon ordering will receive 10% discount."

Cons:

  • "It’s the most expensive Chinese food I’ve ever ordered!"
  • "The price of the rice was quite shocking…£2.50 per pax for a tiny bowl of rice."
  • "Charged £29 before delivery for it too. As much as I like their duck, it’s hard to justify the amount of duck I received for the price."
  • "Price’s significantly inflated over what they should have been for this level of cheap canteen food."
  • "The food prices are almost doubled comparing to other dim sum restaurants in the centra London."
  • "Now the crazy part is the inflated price. One person boil rice is £3.90 each."
  • "Good taste but quite expensive for each serving."

Atmosphere

Pros:

  • "Every visit is a celebration with family.. here’s my Lil Sister Eyeing Up their delicious Roast Duck!!"
  • "Bustling and convivial atmosphere."
  • "Unbelievably efficient running place with such quick service considering how packed it is there and delicious food."
  • "The servers are attentive and always welcoming. It feels more like a family setting than a restaurant where I really enjoy the atmosphere there."
  • "Their system of rinsing your crockery in hot water at the table was impressive and reassuring too."

Cons:

  • "Third floor and not good ambiance!"
  • "The only drawback for atmosphere is that the tables are quite close together, so you may get bumped into."
  • "Atmosphere: 3/5 not the nicest place to hang out although expected."
  • "The tables are too close to maintain a decent conversation."
  • "The place is not clean and is extremely noisy."

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