Ranya Restaurant Reviews Summary

Food Quality and Variety

Pros:

• "Very delicious Iraqi food."
• "The grilled Sea-bass with salad and rice was cooked to perfection."
• "The portions were pretty big."
• "The food was very tasty and we were also able to get takeaway boxes to take home."
• "Really tasty food with good prices for the portion sizes."
• "The lamb neck and the shank were both stunning. Portion sizes are very large."
• "Everything was absolutely delicious! Never eaten such well marinated sea bass."
• "Fresh food sizeable portion at reasonable price! Everything is tasty on the menu."

Cons:

• "The food was burnt, we waited for about 15min for the main and the meat was burnt."
• "The food was rather overpriced for what it was."
• "We ordered kebab and quzi. Omg is very very low quality food never ever I will go again."
• "The food variety is limited including what I like."
• "I wasn't sure whether to write a bad review to try and ensure that the restaurant doesn't become too popular to be able to get a table."
• "The chicken tikka was still pink and raw from the inside."
• "First time here. We had the lamb shank and sea bass. The food was absolute amazing, home cooked really."
• "This restaurant use to be great, I’m not sure if they switched the owners but it has gone down hill from food to service!!"

Service and Staff

Pros:

• "Pleasant staff."
• "The service was relatively quick considering it was quite busy."
• "Staff were also really kind and served us with lentil soup, hummus and bread on the house as starters."
• "They gave a complementary tea at the end..wink..."
• "The service is attentive and helpful, the food is excellent, the price is excellent as are the portion sizes."
• "The staff there are the best. They are so kind and always smiling."
• "Very friendly staff, explained the different dishes to us and made very good choices of the food to recommend."
• "The staff is so friendly, the food is amazing especially the bread."

Cons:

• "Worst service ever and rude manager and staff."
• "The waiter got my order wrong and they refused to change it."
• "They brought the bill and we haven’t finished ordering."
• "Starter served after the main and dumped everything on the table all at once."
• "Made a reservation for a birthday dinner but when we arrived, the restaurant was full up, no table waiting for us and made us wait outside in the rain."
• "Avoid this restaurant. The manager has anger issues and decided to scream at us."
• "We have Kababe last night it’s was very bland and customer service is zero."
• "I went there last week. The waiter took my order by memory. Without writing it down. Then I got the blame for ordering the wrong food and they refused to change it."

Ambiance and Extras

Pros:

• "The atmosphere is friendly and the staff pleasant."
• "Great food and service. We tried lamb tashreeb and Iraqi special kebab."
• "Lovely restaurant. Highly recommended."
• "The atmosphere was warm."
• "The atmosphere is calm."
• "It serves you the Iraqi cuisines according to the definitions. Serve you well and treat you well. Beautiful ambience with beautiful wall paintings."
• "The grilled fish is so tasty. The portions are big for what you pay (not overpriced). The atmosphere is calm."
• "Lovely restaurant with a nice atmosphere. The portions are huge; you get so much for your money here."

Cons:

• "Don't like sitting at the back of the restaurant as it smells of toilet - so won't do that again."
• "The food was over cooked. The lamb shish was rather burnt and charred on the outside which is never a good sign."
• "We were sitting at the back and the place felt cold so I kept my jacket."
• "No social distancing between the tables. It's coronavirus nightmare in there."
• "The ambiance was dry."
• "The card machine wasn't working and we only found out when we got the bill."
• "The restaurant was clean with nice ambience. Customer Service was ok."
• "It's a true 5 star restaurant quality, very clean and comfortable environment the food is great."