Address: 166 Southwell Rd E, Rainworth, Mansfield NG21 0EH, United Kingdom
Phone: +441623798050
Rating: 4.7
based on 145 reviews.
Staff and Service
Pros:
"I went for a 2nd opinion with my dog. We saw Kirsty who was an absolute treasure."
"Visited this vet for the second time and well satisfied with the no frills and frank diagnosis."
"Excellent customer service, They managed to arrange an appointment at short notice."
"Correct advice and perfect surgery."
"Would definitely recommend."
"Always had answers to any issues we have had."
"The staff are all very friendly and polite."
Cons:
"Disgusted with the prices to keep our babies alive."
"Unnecessarily rude and unhelpful with little care for pet welfare."
"Absolutely horrified at the receptionist at this place."
"Lucky they got that! Took mum's dog tonight to be seen by the worst vet ever, she is nothing but a cow, the vet being JANICE DIXON!"
"AVOID this Awful vets! in over 20 years of having dogs and cats i have never had the unfortunate experience such as with this business so called (vets) lack of care or compassion."
"The vet was rude and cranky, took one look at my dogs rolled his eyes and started to refer to them as 'it'."
"This was our first visit and our last."
Facilities and Accessibility
Pros:
"took my horse there and we was well looked after, staff are polite and really do care about the welfare of your animal(s), highly recommend-his stable was all ready and FULL of hay when we got there :)"
"Although a small reception area to be fair your not in there for long, professional friendly staff."
"Best Vets practice in the area. Reasonably priced, large car park and caring staff."
"Convenient off road parking alongside the premises."
"Tiny waiting room, but on arrival you're given a pager to wait outside/in your car."
"It can get busy during open surgery and the waiting room is quite small. If you have an animal that can be sensitive, there is the option of bringing them in through the rear entrance which is great."
"Great place, the staff are always so friendly and caring of our 3 pooches."
Cons:
"However recently I feel you need to push for treatment outside of steroids and anti-biotics."
"The point is, this is not the first dog we've lost after visiting this vet. Our first beagle went exactly the same way."
"Pretty cramped consulting room, which was ok for cats."
"The moment they took over my dog stood no chance."
"After 2 visits to the practice where no definitive diagnosis was made the animal became suddenly worse."
"The femal vet that looked at my dog was sharp with me & my dog."
"Today I been to this veterinary to pick up dog health certificate to take my dog abroad and I was surprised they asked to pay 250 pounds it’s very very expensive."
Value and Cost
Pros:
"They are also very inexpensive when I listen to the experiences of others."
"We don't have an issue with their prices, they are very fair."
"Costings are reasonable."
"Reasonable prices and not out to just make money!"
"Absolutely shocking vets, completely run down and they make up their own pricing structure from one day to the next!!!"
"Stay clear of this dilapidated run down place, or keep an eye on what they are charging you for!!!"
"After losing my cat mikey at vets 4 pets after an operation and been charged 800 I was very scared and emotional when I needed treatment for my other cat Harry."
"Stay well clear. No interest in you or your pet just your money."
"I was charged for treatment that I didn’t receive!!"
"The changes to the out of hours service had me very concerned."
Professionalism and Expertise
Pros:
"Janice Dixon, Tim and Jack Mcpherson are, without a doubt, kind, caring and highly knowledgeable."
"The vet dealt with our cat very calmly and efficiently."
"Always get the best service here and most importantly my Dogs have always received the best care I have ever seen from a veterinary practice!!"
"The vets know their stuff and will not suggest pointless or unnecessary treatment."
"A very comfortable place with good experienced vets, which have looked after my dogs for the last 30 years."
"Been using McPhersons vets for our dogs for many years now and found them to be very professional in all areas."
"His Knowledge and treatment plans are second to none."
Cons:
"I rushed my 7 day old puppy that was clearly in lots of pain up on Thursday morning to be told I had to have a appointment and not sure if she could get me in."
"Agreed to re-home a cat found as he was possibly mine... only for me to find he was seriously ill."
"The vet was very helpful gave me some antibiotics and eye drop."
"We have received contradicting advice from 2 of the new vets."
"Not happy though to hear emergency out of hours treatment is now under a service in Alfreton."
"The Vet Mr Aaron Gilmore never used stethoscope or took dogs temperature."
"Great vets that know there stuff not young nurses that change staff every no th and obnoxious senior vets that are just interested in selling you over priced services."