Address: 100 High St, Crawley, RH10 1BZ, United Kingdom
Phone: +441293541101
Rating: 4.6
based on 346 reviews.
Food Quality
Pros:
"Always great food here."
"Delicious Caribbean food, cocktails, great selection of rums."
"Banging food as always. The Trini curry is amazing."
"The food is top tier, cocktails are amazing & atmosphere is the best in Crawley!"
"The food here was excellent - as always."
"The food turned out to be really actually quite good salt fish fritters where on point the jerk Chicken was well seasoned and above standard."
"Food was lovely and flavourful."
Cons:
"What we did have lacked the deep seasoning Caribbean food is known for."
"The goat curry doesn't seem spicy had to add some chilli sauce to it."
"The food wasn't too tasty and small portions."
"The only downsides were that there was more fat than meat and the portions were far far too small it was more like a child's portion."
"Our chicken wings came out and they were pink and undercooked."
"Their jerk pork was awful. Portion sides are tiny compared to any other Caribbean place."
"Unfortunately the food was horrible not including it is not warm and seems like it's been Cooked days before not enough spices for a Caribbean soul restaurant and very much tasteless."
Service
Pros:
"Thank you for service to Reis, was very attentive and good, friendly."
"Service wise the servers were all super friendly, Gabriel and Lee were great."
"Agnes made our bottomless brunch AMAZING! She was constantly on it all day making sure our drinks were never empty."
"The great thing about the Crawley TB is the staff always seem to be super friendly and helpful."
"Congrats to Catarina for best customer service ever."
"Michael had Lots of banter, was really attentive, gave absolutely top tier customer service."
"Charlie was amazing. She made us feel welcome and ready to celebrate straight away."
Cons:
"The service and the food was pretty slow."
"Service forgot some drinks we had to ask again for even though the place was pretty empty."
"The waitress made no effort to try and help give my son any options for plain food despite me check by phone the previous day."
"The atmosphere was muted, and service lacked lustre... I had to call someone over to take my order."
"I dont actually know why there were so many staff there doing nothing. No greeting, seated ourselves, slow clean service."
"The service ranged from very good to non existent."
"I personally will not be returning due to the lack of professionalism and awful service."
Atmosphere
Pros:
"Nice atmosphere, good cocktails."
"10/10 atmosphere!"
"The atmosphere is very nice and staff are clearly selected for their good looks and approachability."
"The Atmosphere there is very tropic, nice for a tranquil night out with family and friends."
"Food was great and the atmosphere was was very nice."
"The place had a great vibe, and I liked that they served food until quite late."
"The atmosphere is amazing."
Cons:
"Bring a coat though because it's cold in there!!!"
"The atmosphere was muted, and service lacked lustre... I had to call someone over to take my order."
"Very noisy full of youngster's all competing for voice levels."
"The only reason I left off a star was because the music was too loud and I struggled to have a conversation with my friend."
"Turning the music up so loud you have to shout at your dinner companions is really annoying."
"The atmosphere was pretty good and they had music playing in the background It wasn't that good, they were just playing just random songs."
"It's not a good place for having a long chat in the evening, it is for a drink and some food."
Value
Pros:
"Price was reasonable and the deals were cheap for the fantastic food you received."
"Cocktails are excellent value during their very long happy hours."
"We are careful where we spend our money these days and I feel this was really good value."
"The prices were reasonable, including the two for one offer."
"It was good value for money, especially the 2 for 1 cocktail deal."
"Very good value for money."
"The prices for the meals are really good as well."
Cons:
"The whole meal cost £100 and I would say it was a complete rip off."
"Two vile colas for £7 what a joke!"
"Paid £70 for nothing.. small portions, barely any taste and the service was rubbish."
"Whilst they are included I'm not convinced they are serving the full quantity of spirits and 'cutting back' as we were Unlimited customers."
"Cocktails are great during Happy Hour but a bit pricey when it's over."
"Had afternoon birthday drinks here with friends. Drinks tasted like juice and we weren’t sure whether they had alcohol in?"
"But in the short window where there is no happy hour, the cocktails are more expensive than average."