Turtle Bay Leamington Spa Reviews Summary

Service

Pros:

• "George, our waiter, was excellent."
• "Amazing experience at Turtle Bay leamington spa we came in after a long day soaked from the rain and were met with a smile and great customer service."
• "Particular credit goes to Chris (manager), Jack and Lois for their evident hard work and attention to customers."
• "Jahmal, was a lovely host who took care of us from the second we entered the restaurant."
• "Manager Amy was so friendly and helpful and recommended some great dishes we hadn’t tried before."
• "Our waiter adoring was really lovely and attentive also and ensured our needs were met."
• "Our server Keyan was very nice and welcoming and also frequently asked if we needed more drinks etc."

Cons:

• "Visited Thursday 21 December at 6.00pm bar very quiet the staff were not focused took a long time to get served."
• "Very empty restaurant, service achingly slow."
• "Terrible service! It took ages to be acknowledged and served. The food came before the drinks. Table service was non existent."
• "The staff need to be retrained the staff are definitely costing the business extra income."
• "Adding a 10% tip automatically to the bill is sneaky. Tip should be optional and in this instance no deserved a tip!"
• "The staff were lovely, sometimes looking like they were trying to hide away."
• "Waitress had zero knowledge of the menu."

Food Quality

Pros:

• "The food was very flavourful and there were lots of different options."
• "Food was lovely recommend the pulled chicken rotis."
• "The food was absolutely delicious and they took special note of my food allergies."
• "The food is delicious as well and mainly the specials."
• "Great food and great ambiance."
• "The food was amazing."
• "The food was mouth watering, flavoursome and great fun!"

Cons:

• "The food is generally good; however, it is the second time in a row that I've received my food cold."
• "The meal overall looked disgusting, the calamari was so over cooked I couldn’t even bite into it!"
• "Corn fritters felt good initially with one bite. I see most people in my table wasting that because it was too oily and a big lump fried instead of small batches."
• "However, the fried chicken was over cooked meaning the batter was almost inedible, and the slaw was very dry and tasted pretty bad."
• "Food wise the burger was lacking slightly. A smidge dry/bland."
• "Pile of rice, no peas, bit of slaw on the side and the chicken. We could not believe how quickly it arrived, luke warm."
• "The meat looked discoloured and unpleasant."

Atmosphere

Pros:

• "It is not crowded place at all but at the same time it is too great a place for serene and calm atmosphere."
• "The whole place had an atmosphere and the vibes were there all night into first thing when the clock struck 12."
• "The atmosphere was vibrant."
• "Went here recently, lovely place. Great atmosphere."
• "Great atmosphere and drinks too."
• "The atmosphere in the restaurant is so lively and welcoming."
• "The atmosphere is always good with that Caribbean flex!"

Cons:

• "Possibly the least kid friendly place to take your kid in Leamington."
• "The place was very crowded, one can hardly hear clearly what other person was saying."
• "It was early eve about 5.30 on a Saturday and it was extremely busy and very noisy."
• "The restaurant is too cold, I kept my jacket on all night long."
• "Also the music was so loud it was hard to have a conversation."
• "Very empty restaurant."
• "It was shocking to discover at 11.30pm that we had to leave the restaurant before midnight, New Year's Eve...people had to celebrate the new year outside in the rain."

Value

Pros:

• "Drinks are good value for money as usual."
• "Bottomless brunch = As many cocktails as u can handle!"
• "Delicious food at a reasonable price."
• "Also, a bargain at £50 for that bottomless dinner."
• "Bottomless brunch was such a good value for money would recommend to anyone."
• "The cocktails are so well priced here, and so nice too; I think I spent around £24 on six cocktails, which is an amazing price for Leamington Spa."
• "Good menu choices and reasonably priced."

Cons:

• "I also ordered ‘Pineappleade’ which was £5 and was bought out in a pint glass, it was essentially pineapple juice with a dash of lemonade which was really not worth the price."
• "Most of the bars here will bleed your wallet dry!"
• "A bit overpriced too, relative to the portion sizes."
• "We ordered drinks which were a rip off !! A strawberry daiquiri £9.50 and a mocktail, £6.00, the mocktail was basically OJ & Lemonade."
• "The food is quite expensive, but you do get good portions."
• "The worst part is that here they have a policy from management to cut off bottomless brunch after 8 drinks."
• "Never got the food! We specifically said they we are in rush, as we were with a 5 month old baby. We were told the food wait is 20 min. 45 min later (!) after the table next to us who arrived after us got served, we a where is check it for us. Well, he never got back to us!"