Turtle Bay Nottingham Reviews Summary

Food Quality and Variety

Pros:

• "The food was amazing!"
• "The Kingston chicken was impeccable with a crunchy outer layer, yet moist and well cooked inside."
• "We also recommend the jerk wings, very flavorful and the jerk sauce complimented them nicely."
• "The shrimp and potato curry with rice was rich and flavorful, not too heavy at all, and well garnished."
• "Amazing food choice and drinks, very quick service and food was on table within 10 minutes even though it was very busy."
• "Nice tasty food, had a couple of cocktails drank in about 3 sucks of a straw but then they are 2 for 1."
• "The jerk chicken dish - spicy but tolerable even for me (I have no tolerance for spice)."
• "The food was great, loads of flavour, spice and interesting menu’s."

Cons:

• "The only downside was that our service was not good as they never came to check on us unless we waved somebody down."
• "Had a share platter which was really good just a shame the squid was cold but staff made another in an instant."
• "The dry salmon dish I had at the restaurant was incredibly disappointing."
• "The most unauthentic Caribbean restaurant you will ever have the misfortune to visit."
• "The starter veggie sharing platter was excellent, but my jerk chicken main was a little bland in comparison."
• "Service was poor, waitress would take our order then proceed to have a natter with other tables for 10+ mins in front of us."
• "Waited a fair few mins before anyone came to see us at the door even after been noticed so was just getting ignored a fair few times."
• "Some devilishly spicy condiments as well, if you dare."

Service Quality

Pros:

• "Paulina and Adriana were friendly and so helpful throughout the meal."
• "Ellie was amazing, she explained how their bottomless brunch worked and took our first drinks order."
• "The last thing we had was the shrimp and potato curry with rice. It was rich and flavorful, not too heavy at all, and well garnished."
• "We were looked after by Adriana, super lovely lady who was more than happy to advise on the best foods and cocktails."
• "Adriana was by far the best server we’ve ever had. Gave us amazing drink recommendation and loved having a chat with us."
• "Our server Matt was absolutely fantastic! We came for Bottomless Brunch and the drinks kept flowing all afternoon."
• "Amazing service we came late to the bottomless brunch but still managed to get our monies worth on drinks and the food was delicious."
• "Had lovely meal here. Great atmosphere, well priced and the Jerk Chicken is to die for. Prompt service by Ellie who was always on hand asking if we need any anything."

Cons:

• "Other than that, the food was amazing but the service not good as they never came to check on us."
• "We waited over 30 minutes for our drinks order and when they arrived the young waitress dropped them!"
• "Rang up 27th of nov and a male answered the phone very rudely his name was will and half way through my query he slammed the phone down on me!"
• "Waited a fair few mins before anyone came to see us at the door even after been noticed so was just getting ignored a fair few times."
• "Normally very happy with this place and come most weekends but last week the service wasn’t as good as usual."
• "Waitress was lovely (not sure her name but she has dark hair and a fringe) and was apologetic for the slow service when we ended up waiting longer for a round of drinks due to a mix up."
• "We waited more than 20 minutes between drinks, bigger parties were ordering after us and getting their drinks before us."
• "Service was a bit slow but it was peak times at 1 on a saturday. All had our id’s checked about 4 times by different members off staff which we didn’t understand."