Busaba Kingston Riverside Reviews Summary

Service

Pros:

• "The service was warm and welcoming."
• "Had the BEST customer service from our server Janek!! incredibly friendly & always had a big smile on his face!!"
• "great and friendly service even in the busy time"
• "Amazing food and service!! Super friendly and efficient, couldn’t recommend this place more."
• "Dispite being quite busy the service was very good."
• "The staff were amazing and very eager to please."
• "The service was attentive, fast, and friendly."

Cons:

• "VERY SLOW SERVICE and very average food."
• "Manager has a severe attitude problem and is beyond incompetent"
• "Service was slow"
• "The service wasn't great to start with. We waited ages to even get a drink."
• "You guys need to leverage the service level, that was very poor."
• "Service was slow to the point of having to keep grabbing staff as they passed to get drinks, order food and chase for additional drinks"
• "Worst Service Ever. We went for dinner on a Saturday night and the food took forever."

Food Quality

Pros:

• "the food appealed to everyone in the group and was delicious."
• "Just had one main meal, belly pork, which I can thoroughly recommend to anyone visiting this establishment."
• "Favorite dishes (so far) Calamari flavour is so moorish the fish cakes and poached chicken salad."
• "The food was stunning. Juicy, packed with flavour and decent coffee."
• "the best Thai food i have had out of Thailand"
• "Food was amazing. Everything was cooked to perfection and it came quick and efficiently."
• "The food was superb- Busaba has some great vegan options!"

Cons:

• "The calamari was cooked on a strange oil and tough, and the crispy duck had an oily after taste."
• "Signature dish Calamari was late while inedible, not crispy, taste was different from usual"
• "The curries were too strong in flavour with too much salt in it. Food was not fresh at all."
• "The rest was tasteless, worse Thai ever!"
• "The Jasmine Beef Rib really dry had to send back."
• "The noodles were instant packet noodles."
• "spring rolls had hardly any filling, wok greens were unesseraly greasy"

Atmosphere & Location

Pros:

• "Nice restaurant with great view."
• "Busaba Kingston is less low lit and styled differently to other Busaba’s with an extremely good view of the river even if seated inside."
• "The location by river Thames has both outdoor and indoor seating."
• "We have enjoyed a few fantastic meals at this lovely restaurant in Kingston overlooking the Thames, highly recommended for both families and couples."
• "The patio has wind shields and blankets so even on a chilly day you can enjoy your meal outdoors!"
• "Lovely atmosphere overall."
• "The setting on a nice evening is stunning."

Cons:

• "hate sharing seats and feeling like im in a school canteen"
• "Will not be visiting them again purely on principle. Caveat emptor!"
• "The restaurant was not full we were ask to seat in a corner."
• "Only to have a long wait on food."
• "Sat down outside to enjoy the river for drinks with a few friends... you can't make your customers feel unwelcome."
• "Seats inside were a bit grubby and I had to table hop to find a spot that I was comfortable with."
• "It's really really busy and crammed inside."

Value

Pros:

• "Prices are good."
• "Drinks are superb too. Wide selection and great tastes."
• "Great service and not pricey."
• "The price is reasonable but if you're a student, there is also a 25% student Sunday to Thursday which is great."
• "Good service and great value 👍🏻"
• "Definitely value for money and delicious food... Will keep on coming back for more."
• "The £18 meal set is well worthit as it has some of the best food from the menu on it."