Creams Cafe Beckton Reviews Summary

Atmosphere

Pros:

• "Atmosphere is great, they chose the best Christmas songs."
• "Celebrated my friend’s 25th birthday! Great ambience, friendly staff and delicious food."
• "Really great experience at creams, the new bubble tea is banging!"
• "Great place for dessert, wide range of things to eat. The atmosphere is great."
• "I really liked that there is plenty of parking spaces available nearby. The cafe has plenty of indoor seating and some outdoor ones as well which is great."
• "This place is great. They have wide range of choices. The desserts are nice. The atmosphere is great."
• "This was my first time at this store, I must say I had an amazing experience. Great menu with great desserts and I wasn't dissapointed when my dessert arrived."
• "First visit to the Beckton Creama and it’s was perfect. The layout is amazing compared to some I’ve seen and the hot Oreo heaven was amazing."

Cons:

• "Atmosphere.. practically non-existent, it's just people eating and staff working."
• "The queue was quite long due to it being last day of the eat out scheme which was as expected."
• "Flies everywhere.... air con blowing hot air. Granted it ws very busy due to the hot weather, but service was poor."
• "Unorganised. You walk in and don’t know weather that wait to be seated or sit down yourself, podium unmanned."
• "On my first visit to Beckton Creams, I was rather disappointed with the service provided."

Service

Pros:

• "The service was very fast and the seating was also nice as they have booths to sit in."
• "It was delicious and the customer service was on point, he was able to direct me to the table and made sure my order and food was quickly made."
• "Kid friendly, very amazing staff and customer service when we were there."
• "Exceptional service from attentive staff member Uzayr, would recommend."
• "I had an overall pleasant experience in here. It wasn't too busy and tables were widely spaced out so you never had to come into contact with other people."
• "Thank you to jannat for the excellent customer service at this branch and letting my kids taste the flavours of ice cream before deciding."
• "I came here this Friday night. This lovely young man name Uzaiyr gave us the best service to me and my two friends."
• "We went to creams in Beckton for our daughter's birthday. The staff including the manager were really helpful."

Cons:

• "What can be better is the service. It is very slow even when the shop is not busy."
• "The downfall is definitely the service, it's slow, and nobody seems to care."
• "We ordered 4 items first all the items was made in 15 minutes intervals lol whats was the point as we all wanted to eat together."
• "The worst creams I have been to, the service is ridiculously slow and customer service is terrible."
• "Extremely slow service, not utilizing staff properly. Says takes 10-15 mins for a milkshake when there is only one single milk shake order infront."
• "Been there twice and both of the times I ordered strawberry and chocolate fudge, but good grief both of the times it took more than 30 mins for its to arrive."
• "Absolutely rubbish service , Spending a serious money on this place with 12 people and service was really bad."
• "The main concern was when my order arrived (apple crumble with custard) there was nothing crumbly about it. Soggy and it seemed microwaved."

Food Quality

Pros:

• "Food is always good, lemon meringue cheesecakundae is delicious, the snowman ice cream and meringue is super cute and my daughter was very happy."
• "The food is always good! Including the shakes they've got, I can not fault on this part at all."
• "Nice tasty desserts. I chose the triple treat cookie dough which had a mixture of white chocolate oreo and milk chocolate."
• "I really enjoyed the Bueno, as I'm a Bueno person but honestly it's the best place if you're looking for a sundae, milkshake or crepe or waffle."
• "The waffles are delicious! Unfortunately, that's pretty much where my good experience ends."
• "I've been to a few creams but this by far has got to be the best. The bubble waffle was light and fluffy and the hazelnut gelato was second to none."
• "Ordered the Oreo/trio cookie dough dessert and was well worth the price for about £8 if I'm not wrong. Very rich and filling."
• "Had a fantastic time at Cremes and the desserts were delicious."

Cons:

• "Found hair in ice cream both in the fridge and in my glass with ice cream."
• "Located in Beckton triangle shopping complex, this has to be one of the worst branches I’ve visited."
• "The waffles are delicious! Unfortunately, that's pretty much where my good experience ends."
• "Wow this place only gives 1 small jar of custard to share between 2 people even though we paid for 2."
• "The food did take between 30 minutes and an hour to get to us, so I don't recommend this place for quick visits if you are in a rush."
• "Went with a large group yesterday and ordered waffles, cookie doughs and cake. The red velvet cake was stale and not edible."
• "Desserts were OK. Mojitos is where the real problem is. Watered downed tasteless, mint mojito, crumbled mint in the drink tasted like out of frozen packet."
• "This place is very conveniently located with plenty of parking. And who doesn't like desserts 😜."