The Caledonian - Pub & Grill Reviews Summary

Food Quality

Pros:

• "Fairly cheap yet cheerful family orientated pub/restaurant; does the best fish & chips from any restaurant that I've been to."
• "Food was great, staff always lovely and attentive and overall another amazing experience."
• "I have just had the best rib eye steak in a long time would highly recommend this pub for food."
• "Friendly staff, a really good selection on their menu and decent food."
• "The food is excellent as I've been working my way through the menu..."
• "5 stars because the food was excellent."
• "Food tasty and well presented."

Cons:

• "The steaks are never cooked right and are of a very poor quality."
• "Food is normally hit or a miss, always understaffed! Avoid like the plague..... half the staff look like they on day release."
• "Food was not very good and cans of juice were warm."
• "The frozen chips were well over cooked. Quite brown."
• "The food was basic."
• "Food was poor staff were nice no amenities for disabled people stairs no lift room was not clean."
• "Food was rank wrotten!"

Staff and Service

Pros:

• "The staff were really friendly and had done a great job of making customers feel safe - paper menus, ordering via the app, one way system in place."
• "Really nice pub/hotel/food ....the staff pleasant and very helpful."
• "Staff could not have been more helpful."
• "Thank you to the lovely manageress and all the staff for making Amy feel special on her 18th, food is great and your service was amazing."
• "Staff especially cleaning staff are exceptionaly friendly..."
• "Staff excellent and friendly."
• "Staff were friendly and service was quick."

Cons:

• "It was mediocre. Staff all standing talking about what they were doing next weekend when we were eating our meal."
• "Our service was really slow even for our drinks."
• "The staff seemed very tired and took their time finding us."
• "Jade's attitude was very poor."
• "Shocking service, one staff member was very rude."
• "Service wasn't exactly friendly. Had to ask for lemon for water four times."
• "Was in one week ago table service took for ever as usual."

Accommodation

Pros:

• "The Caledonian hotel is very cosy and fresh looking, staff are very friendly."
• "Enjoyed our stay last weekend and found our room quite comfortable."
• "Beds very comfortable."
• "Hotel rooms are dated but clean. Great size rooms and large bathroom."
• "Amazing hotel, beautiful spotless clean spacious rooms."
• "This is a lovely Hotel good service and food. The decor is fresh and clean."
• "Enjoyed our 3 day stay, very comfortable bed with high quality bed wear."

Cons:

• "The bedrooms could do with an upgrade, a lick of paint wouldn't go amiss, but restaurant is lovely great meals fantastic staff dog friendly what more could you ask for."
• "Room in need of a BIG upgrade. Cleanliness ok."
• "The rooms are very tired. Habitable at best."
• "Yes, the rooms are a bit 'tired' and would benefit from a lick of paint; the floorboards creak, and the furniture has taken a few knocks."
• "Rooms are dated could do with an upgrade."
• "The room needs updating especially for the price."
• "Rooms very basic but clean."

Value for Money

Pros:

• "Price for alcohol and food is very reasonable, all round good place to visit."
• "Good basic fair at a reasonable price."
• "Wide range of food at reasonable prices."
• "Very reasonably priced and lovely staff."
• "Meal was lovely and good for the money."

Cons:

• "We felt the rooms were a bit expensive for what they were but unfortunately there isn't anywhere else in Leven."
• "Expensive for the amount of food you get on the plate, was £10.29 for a small chicken burger with some chips."
• "Pricing of rooms also increases by length of stay! Not accommodating at all."
• "Main question is price of the beer, which seems to have doubled since Greene King took over."
• "Breakfast for residents was not included in the price and cost £9.00 per person but open to the public for under a fiver."