Las Iguanas - Kingston Reviews Summary

Food Quality

Pros:

• "The food is full of flavour and the service is great as well."
• "The restaurant had a good atmosphere and wide range of food options."
• "Food was nice, drinks were good and also dessert was good."
• "I have eaten here twice mid week in the evening and found the food as lively as the atmosphere."
• "The food was great and the service was excellent."
• "Chicken tacos were delicious, also fajitas were nice."
• "The food was very enjoyable, with plenty of variety on the menu."

Cons:

• "It was all just well below par but super expensive."
• "I had to wait about an hour for our food for 3, quality and expectation of the food was bad and price for value, I can say I paid too much for such a food and poor service."
• "Food was average, but presentation was nice."
• "The food in this place is really bad quality, badly cooked."
• "Food not great. Cold and had to be sent back."
• "Food was horrendous, how do you mess up nachos and didn't have the sauce we ordered."
• "Food is awful and come like someone got sick on the plate."

Service

Pros:

• "The restaurant is clean and well presented and had a good vibe of trust as to the condition of food preparation."
• "Our server was extremely helpful and very engaging."
• "The service was absolutely amazing, Ossie was super attentive, smiley and happy to help!"
• "Our waitress Rosa was super welcoming and nice."
• "Staff are absolutely lovely and friendly."
• "Rosa was phenomenal. She was prompt, smart, caring, and knowledgeable about the food."
• "The service was really good: the staff were nice with suggestions for food."

Cons:

• "Service was slow to start with one waitress on the floor."
• "Rude staff, does not pay attention to anyone who are seated."
• "The way she spoke to us was very unhelpful rude and sassy."
• "Service is extremely slow, went for bottomless brunch, had to wait about at least 15-20 minutes to get a Prosecco bottle."
• "We waited for 35 minutes still not drinks."
• "From start to finish poor service."
• "The waitress didn't even say sorry, I understand that it was busy but she treated us very rudely, as if it was our fault."

Atmosphere

Pros:

• "Great atmosphere, quite loud and buzzy."
• "The cocktails were great as well as the food."
• "The atmosphere was great they had music playing which was nice and the decor was themed."
• "The vibe was brilliant! Music and lights at the right level!"
• "The place was lively, DJ playing upbeat tunes."
• "Great atmosphere and friendly staff."
• "The atmosphere was comfortable and relaxed."

Cons:

• "Horrible atmosphere."
• "Became a kind of night club as the night went on which meant we had to make a quick exit as we couldn't hear each other talk."
• "The atmosphere is too loud, no music. all you can hear are other people talking and it just is bit too irritating."
• "But they were incredibly loud, so much that we had to start speaking incredibly loudy and even had to shout at times."
• "Noisy, tables too close together with neighbouring tables so close we were part of their conversation."
• "The food is tasty but lacks atmosphere."
• "Awful experience, pre booked for 4 people, were unfortunately sat next to large table for a hen do.. very noisy."

Value

Pros:

• "Also the 2 for 1 cocktails are generously strong."
• "They have a very good gluten free menu and even stock gluten free beer."
• "Prices are quite reasonable too."
• "The prices are so so good for the quality of food that you get."
• "Great range of South American food at a great price."
• "Fantastic food at a great price!"
• "The food was tasty and enjoyable and the price was reasonable for what was served."

Cons:

• "It was all just well below par but super expensive."
• "I had to wait about an hour for our food for 3, quality and expectation of the food was bad and price for value, I can say I paid too much for such a food and poor service."
• "Food not great. Cold and had to be sent back."
• "Food was horrendous, how do you mess up nachos and didn't have the sauce we ordered."
• "Slightly on the pricier end at £43 each for 3 courses."
• "Too expensive for the quality of the food offered."
• "The prices are high for what you get, a real ripoff."