Athro Lounge Reviews Summary

Food Quality

Pros:

• "My pulled pork chili was really tasty."
• "The food was delicious."
• "The chicken burger was lovely."
• "Absolutely stunning food 😍 delicious and very affordable prices."
• "The food was extremely good, with very strong flavors."
• "Great food, reasonably priced with quick and polite service."
• "Food is absolutely incredible and service is fast and friendly."
• "Food quality and quantity was excellent, everything well prepped and freshly made."

Cons:

• "Sometimes the quality is a little lacking e.g. when your chicken burger which is supposed to have avocado on it has a 3cm piece of avocado."
• "There is a problem and it is inconsistency of food quality and portion control."
• "Burnt food all around, slow service."
• "Had a meal last night, waited an hour for food, noodles were burnt & garlic bread rock hard."
• "The meals arrived at different timings some was overcooked some (burger) was missing coleslaw."
• "Really disappointed,, quality and quantity of food for the price not good not to mention burnt and overcooked."
• "We waited for over an hour to have surprisingly bad quality food. Fries were barely warm and bacon in the burger was disgusting."
• "Very poor service, untrained staff, expensive poor value for money, small portions, lots of items on the menu not available."

Service

Pros:

• "Very friendly staff who made our evening great."
• "The staff were all lovely and the food was delicious."
• "Staff are attentive and efficient and you can order via an app or up at the bar."
• "The staff were lovely. It was packed and we only had to wait 10 mins for a table."
• "Very good customer service."
• "Staff are really friendly and do a good job."
• "Great new discovery for breakfast/brunch. Wonderful warm welcome from the staff."
• "Really helpful, great choice of food for myself and my partner, awesome and polite folk all around."

Cons:

• "The staff at 2.30 PM looked slightly groggy and exhausted, unable to do anything else than the bare minimum."
• "Waited an hour just for 3 small tapas."
• "The service seemed laid back but overall just a meal out nothing to shout about."
• "Staff didn't clear our table or ask how our meal was, disappointed for the money paid."
• "My drink never came, I’d ordered a pint of Estrelle. I asked five times for my drink."
• "The only downside was the wait for our order (20 minutes for a coffee, with one nag, and almost 30 minutes for a cocktail)."
• "Mix up with food ordered, getting a beef burger when ordered falafel, chips not even coming with the burger at the same time."
• "Waited more than 20 minutes to get two cold drinks."

Atmosphere and Decor

Pros:

• "Love the building and the amazing decor."
• "I love the decor and feeling this place has."
• "I loved the atmosphere of the place, with a vintage-like decor."
• "Absolutely stunning decor."
• "Really beautifully decorated and furnished restaurant."
• "This is a huge establishment that looks like it used to be an old school or church."
• "Beautiful place lovely deco, good service good food good coffee."
• "Super Boujie decor - loved it."

Cons:

• "Slightly better than wetherspoons, average meal, decor rather odd like a mix of a public bathroom."
• "Strange lighting in some areas but 'trendy' lighting in other areas."
• "Service was very slow when we had Christmas dinner here and had to wait over an hour and a quarter for my mains."
• "Lovely place, just done out beautifully. We sat outside having coffee on a warmish day in October."
• "Great surroundings which have preserved the character of the old Welsh primary school. Unfortunately I felt let down."
• "The atmosphere is very welcoming and you are not rushed with food/drinks a very relaxing place to be."
• "The venue has been finished to the highest standards and is a beautiful environment to visit and I am sure to work in."
• "Nice staff lovely food but oh boy do you pay for it! The place has been tastefully renovated."

Menu Variety

Pros:

• "Nice that they have separate vegetarian and gluten free menus."
• "Does a lovely breakfast and has lots of gluten free options as well as veggie options."
• "Great range of food, and really good that there is a gluten free menu which is as extensive."
• "Really good service and staff are always nice. Too much of the menu has chilli in for me."
• "Great menu in a beautifully converted old school. Large, open areas."
• "A wide and varied menu, with plenty options for all, this is a wonderfully warm, affordable place."
• "Food menu was varied but just not amazing in execution."
• "Absolutely amazing tasting food and a great selection of food available even for someone with many allergies and intolerances."

Cons:

• "The menu doesn’t have identity yet the food is not fresh nor authentic."
• "Food was fine but a lot of menu choices were had run out when we arrived (Sunday lunch time) which suggests insufficient ordering."
• "Whilst the food was gorgeous, I wouldn't recommend going to anyone who has moderate-severe anxiety."
• "Like the food, come here for breakfast quite often when I come into Aberystwyth but I have to say for £1.15p for an extra piece of toast for breakfast is horrific."
• "I wish I had read the reviews on the other review site TA before we went, nice venue but that’s where it ends, very poor service, untrained staff, expensive poor value for money, small portions, lots of items on the menu not available."
• "We ordered from the gluten free menu, and yet our gluten free tapas was served with normal gluten bread."
• "Ordered a raspberry mojito but got told there's no raspberry after 10 min wait."
• "They got my order wrong ended up paying £10 more than I should."