London Motorcycle Training - CBT test & DAS training Reviews Summary

Instructors

Pros:

• "Instructor john was an absolute legend!"
• "Each exercise was explained and demonstrated by John, and he was diligent in ensuring each rider was comfortable in completing them."
• "John was an excellent and well-experienced instructor."
• "John was the instructor for our group. It made all the difference being taught by someone who has a genuine passion in what they are teaching."
• "Simon has a natural approach which made us all feel very comfortable and confident in our abilities."
• "Ewan kept it very professional and simple."
• "Keith. Very good, nice, patient and informative instructor - exactly what you would hope for when starting to ride a bigger bike."

Cons:

• "Very poor and unprofessional training from either unbothered and rubbish or insane and bigoted instructors."
• "His no-nonsense approach may not necessarily sit well with sensitive souls."
• "Somehow managed to pass MOD 1 with these guys but they didn't prepare me at all for MOD 2, in fact I didn't even feel comfortable taking the test after training with these clowns."
• "Some of the instructors seem ok, others are rude and patronising."
• "The training day before my Mod 2 test was very fraught and tense. Lots of shouting at trainees, instructor getting into arguments with other road users and made both myself and the other trainee very nervous and lose confidence."
• "Mildly racist undertones."
• "One instructor was particularly rude when he told me I hadn't done enough on the figure of 8 or turn in the road so he wouldn't allow me to progress to the on road section of the course."

Training Experience

Pros:

• "Super convenient location for getting out of town to the test area and back."
• "Relaxed teaching room."
• "The bikes are decent and it’s useful that all protective gear is provided if you require."
• "The on road section was built up slowly and steadily so as not to throw us straight in the deep end."
• "Training was clear precise and to the point and made it fun for us to ride."
• "The motorbikes are new and very well maintained, and there’s a great selection of riding gear that you can use for free, if you need it."
• "Excellent learning atmosphere with friendly and knowledgeable instructors."

Cons:

• "The only issue I had was that the ear piece I had for the on-road section was super crackly and would cut out a lot making it hard to understand the instructions."
• "Training in group is a little boring (too much waiting) and 2-hours pause in the second half is annoying."
• "Strange webpage UX, no drinking water on site."
• "Felt like the training was underwhelming with a very strict approach to judging."
• "Certainly would not class this course as 'training'. Attitude was abrasive and unsupportive."
• "I felt like I did almost everything fairly decent to finish the on road training but I was turned down."
• "I had a poor experience at the cbt training in wood green."

Customer Service

Pros:

• "The people at LMT have been helpful throughout the process (bookings, communication)."
• "Big thank you to Annabelle who was very helpful in scheduling training/tests."
• "Thank you to Karen for sorting out my test dates."
• "Behind the phone or at the office, Karen is very helpful to sort out bookings and answering questions!"
• "Any emails to the company were responded to quickly."
• "Finally, Karen and Annabelle have been super helpful for the bookings and admin side of things."
• "Customer Service and knowledge at booking was also top notch."

Cons:

• "Karen that the only space they had was in the furthest training centre from where I live (about 20 miles) take it or leave it."
• "Annabelle who sounded extremely annoyed by having to deal with customers."
• "The admin staff has zero customer service skills and treat you like they are doing you a favour."
• "Further adding to my suspicions I don't believe the trainer working with the instructor in charge agreed with his decision."
• "Bring a lunch, and note there may be times where you may have to wait whilst the instructor is taking other riders out for a ride."
• "For £200 for a few hours training there is definitely better around!"
• "Avoid as there are other better places in North London!"