Brayley Honda Ruislip Reviews Summary

Customer Service

Pros:

• "The guys at Honda Ruislip are amazing."
• "Service is excellent!!"
• "Staff very polite and courteous. Service was done professionally and efficiently."
• "Excellent service every time."
• "I felt very well looked after, Andy kept me informed at every step by phone and I found it a very pleasant & stress-free experience, thank you."
• "The smooth transition made us feel at ease and the service we received was just excellent."
• "Impeccable customer service. Even though I’ve moved out of the general area I still always have my service, MOT and repairs done there as I have complete peace of mind using them."

Cons:

• "Go to Bushey or Chiswick instead. A lot of the staff are very rude, many wasted trips here."
• "Two male members of the 'sales' team at honda insulted my nanna after she enquired whether the Porsche outside was up for sale."
• "Such a hypocrite he decided to buy it before me so i dont buy it and is now selling it higher price !!! Hes a fraud so dont trust him when you ask for advice do not go to this place it is a rip off !!"
• "After today's experience I will not be taking my car to this garage at all!!!!"
• "Would advise to AVOID."
• "I am very unhappy with customer service at this dealers."
• "Shocking customer service, rude and dismissive."

Staff and Sales Team

Pros:

• "Andy at the service department was just brilliant, gave me a courtesy car and listed the other problems I was having with my car."
• "I have already recommended Rab to my friend who is looking to buy a car."
• "We have been looked after by Vishal and he was really friendly, helpful and professional."
• "Max and the team at Ruislip Honda went to great lengths to put a package together that really suited our needs and made the experience of buying a used Honda very enjoyable."
• "Completed the purchase of a Honda HR-V today and without a doubt it was the Sales team that made a simple inquiry into a completed sale."
• "Andy and the team are amazing, they are very professional and make you feel at ease."
• "I would definitely buy recommend Honda Ruislip and specifically Max."

Cons:

• "POOR SALES TEAM Racially discriminating."
• "The sales rep was very rude and judgemental and would not give us their finance/offer details to take home with us."
• "Awful service and did not want to listern."
• "I would never buy for Honda Ruislip."
• "I went to Honda Ruislip yesterday and was appalled by the service I received by the saleswoman."
• "AVOID! Very disappointed! Staff rude and unprofessional and not helpful at all."
• "Rude and arrogant staff and manager."

Facilities and Amenities

Pros:

• "They even washed the car before bringing it back."
• "During the last service they even threw in a bonnet respray completely free because it had taken longer than expected."
• "Has self service drinks machine which was great!"
• "Customer service and hospitality was very good."
• "Lovely big Honda garage, very clean and bright. Lots of staff, very busy and friendly atmosphere."
• "Staff are friendly and eager to help with plenty of free tea and coffee."
• "Highly recommended, showroom is immaculate with a range of models to view."