Planet Bounce Inflatable Park Nottingham Reviews Summary

Staff and Service

Pros:

• "Big shout out to Victoria the party host, nothing was too much trouble, she really went out of her way to make things run smoothly."
• "This was definitely the best party my son has had organised so efficiently by Tom our party host."
• "Staff friendly and helpful will be coming and not that expensive like I thought it was going to be."
• "I just want to send my commendation to Ria, she was extremely polite, professional and went above and beyond to ensure my daughter had a good time."
• "The staff were great. I had an issue with my locker (my own fault) and they handled it brilliantly."
• "really friendly staff! Can’t wait to go again"
• "Staff and manager always checking if everything was ok and if we needed any help."

Cons:

• "I asked the staff if we could do half an hour bounce half an hour eat and half an hour bounce like other places I’ve been to I was told no it’s 1 hour bounce eat and go and this was said rudely."
• "Staff was unhelpful and more bothered about cleaning the tables."
• "Staff unaware that product is expired and Manager not humble enough to assume the mistake and apologise, instead He become very defensive."
• "For a children’s play centre, the staff (not all but most) are the rudest staff I have ever encountered! Their attitude stinks."
• "The staff were very rude and unhelpful."
• "Although the kids enjoy it...as a parent...I find the place disgusting...sticky tables...overly stained chairs that you just don't want to sit on."
• "The staff reaction was shockingly slow, unorganized and poorly lead."

Cleanliness and Maintenance

Pros:

• "Great for the Grandchildren who loved the Toddler session spotlessly clean and good Covid plan."
• "The bathrooms are very clean and tidy."
• "Everything seemed clean and secure."
• "Staff were really friendly and the place was really clean."
• "Nice & clean kids absolutely loved running around having fun."

Cons:

• "The inflatable obstacle course was really dirty with sweet wrappers and junk that falls out of kids pockets."
• "the manager handed me dirty black greased glasses"
• "This place is really dirty, the mops and baskets are kept in the parents sitting area."
• "Also juice got spilt all over the table and floor and no one came to clean it up."
• "would give it zero stars. first up, very dirty. there was unclean tables with no one cleaning them."
• "Although the kids enjoy it...as a parent...I find the place disgusting...sticky tables...overly stained chairs that you just don't want to sit on."
• "The BALL PIT.. The whole place is bouncy. So I jumped in with my son expecting bouncy floor too.. Because there are NO WARNING on it whatsoever."

Value and Pricing

Pros:

• "Paid £10 entrance and £2 for socks and it was well worth it!"
• "What great value for money!! I live in London and there is no way we would pay £9.50 for 2 hours in a place like this!"
• "Great fun to be had in the toddler session. Very reasonably priced."
• "Very good reasonable price."
• "Price very reasonable."
• "Prices are very reasonable."
• "Kids loved it though, and the cafe prices are reasonable."

Cons:

• "Overly priced I think but all in all was very good afternoon."
• "Very costly at £12 per hour plus another £2 on top for jumping socks."
• "Terrible tbh very boring waste of my gf's money she feels very disappointed 2 hours for £30 :/."
• "Visited yesterday and we were not massively impressed... with the cost of the socks it works out at £14 per person for an hour of waiting and occasionally bouncing."
• "Having to pay £2 for a padlock for a locker isn't right."
• "The cafe is very overpriced, however, the actual trampoline park is ok."
• "Big waste of £22."

Facilities and Activities

Pros:

• "Kids love it, and no complaints about the actual trampoline area."
• "It's a great place for older kids! They will have a great time!"
• "A whole room where everything is either rubber or inflatable."
• "A great activity whether you are looking for a date venue or somewhere to have fun with a group of friends."
• "Fantastic 2 hours for all the family. Very clean."
• "Great place for children to burn off energy."
• "A good place for kids and adults to play alike and all together."

Cons:

• "The place is fun but very poor health and safety as big children and little ones are playing at the same time."
• "Not really small child friendly. Booked the under 1 years old session thinking it would be a quieter time for babies."
• "Children over 4 would enjoy this park for around an hour, once you’ve been once you wouldn’t feel the need to go again as it’s quite small compared to photos."
• "The venue was massively overcrowded."
• "Also there is no separate areas for small children so they're thrown in there with the 12 and 13 year olds."
• "They had groups of 15 or more adults on the inflatable and no social distance was in place."
• "The website has a time for young children (0-5) to play. However, we went and it doesn’t seem safe whatsoever to go with children below 7 years old."