Ace Dental Reviews Summary

Dentists & Staff

Pros:

• "I’ve found their services to be really efficient, effective, friendly and valuable."
• "Dr Neel Chakravarti is very friendly and makes you feel very comfortable."
• "He’s very knowledgeable and can explain both in simple and technical terms what is needed."
• "Their hygienist is excellent too and really efficient and polite."
• "Dr Maria Noula & the dental nurse working alongside her, are BY FAR the best professionals I have ever come across in my entire life."
• "Not only they saved my teeth, they made sure I understand every single step of the process, letting me know of my options and making sure I’m in control in terms of when, how and which treatment is carried out."
• "Dr Nowais Awan, was just a delight. Friendly, put me at ease instantly."
• "Throughout the treatment, his professionalism and expertise shone through."
• "Saw Dr Morrison at Ace Dental on a recommendation. She was highly professional and very friendly the whole time."
• "I was treated by Millie. She is amazing and I had such a wonderful and easy time getting the treatment."

Cons:

• "The dentist said it’s not guarantee that hole tooth will be removed so they referred me to the hospital."
• "My 7 year old daughter who is registered at this Dentist had an accident at school hitting her teeth requiring to be seen urgently. When she was taken here the receptionist was very unhelpful stating that no one was here could see her."

Reception & Customer Service

Pros:

• "The two receptionists were lovely and when one noticed that I’d been waiting for a bit, she went to check on the dentist."
• "Very excellent staff! The reception team was very welcoming and helped me book an appointment."
• "I have received a professional service in here. Receptionists were able to book a same day emergency appointment."

Cons:

• "Extremely rude and unprofessional reception staff."
• "The receptionist was very unhelpful stating that no one was here could see her."

Dental Treatment & Procedures

Pros:

• "Thanks to Dr. Nowais guidance and encouragement, what could have been a daunting process turned out to be an amazing journey."
• "Specially his crown treatment (E Max) which is number one in uk."
• "I did a course of Invisalign with Millie and I'm thrilled with the results and also the advice I received along the way."
• "I had composite bonding for my gap."

Cons:

• "I went to have my tooth removed, the dentist said it’s not guarantee that hole tooth will be removed."

General Feedback & Recommendations

Pros:

• "I’d highly recommend their services - you won’t go far wrong!"
• "I will be back (but not for 18 months!) and definitely recommending ACE."
• "Would recommend them to everyone!"
• "I'd recommend her to anyone who needs a bit more reassurance at the dentist!"

Cons:

• "Avoid this place! Very distressing that they turned away an injured child who is registered here."
• "Never going back again."