Address: Blackheath Ave, London, SE10 8XJ, United Kingdom
Phone: +442083126608
Rating: 4.5
based on 151 reviews.
Show Experience
Pros:
"The Planetarium offers an amazing experience, with great documentaries and a friendly staff."
"I found the show to be good value for money and would recommend it to anyone of any age!"
"The effects were amazing and the atmosphere was dead quiet so that you can take in the amazing experience."
"I love watching the shows there is a show for all ages and definitely worth the experience."
"The planetarium shows are light on content but good for tourists."
"Visited for one of their film evenings, the staff were friendly, welcoming and engaging."
"The planetarium offers interactive programs for all ages, a shop for souvenirs and different astrological tools, a cafe, etc."
Cons:
"Embarrassing rubbish. DO NOT TAKE YOUR CHILDREN. THEY WILL BE BORED."
"The show was good but way too short for the price you have to pay."
"Charge separately from the observatory which isn't clear on their website."
"The quality of the screens were poor. Lots of stopping and starting."
"Shop was extremely overpriced-i wanted to buy a postcard or two from the photography competition but the only option was 10 for £8!? Ridiculous."
"Disappointing given the Greenwich location, history and importance. Lacking in content and the presenter was difficult to understand."
"Worst customer service from management. No consideration or empathy for the customers travelling from far."
Value for Money
Pros:
"An absolutely wonderful experience! The tickets were good value and the surroundings beautiful."
"Fantastic - prices are so reasonable and kids under 4 are free."
"It's a cheap activity (especially for London), so recline back, get comfortable and enjoy the night's sky."
"Great value for money."
"The experience was still worthwhile and a good price."
"Its very much worth the visit. You can find parking right outside which is a bonus."
"A qualified academic guides you through the night sky with a stunning laser planetarium presentation all for a paltry £8."
Cons:
"The cost for the cinema show was too much for the duration."
"For £20 a session seemed a bit short."
"To get there the walk is ridiculous and tiring especially with the closures at the park."
"While it may be exciting for a 3-4 year old it is far to simplistic for older kids."
"The show pretty short (30 min) and didn't really make me think Wow."
"For the price you'd expect much more."
"They should include the observatory and planetarium for £16. Not charge £16 for the observatory and another £10 for the planetarium."
Facilities and Accessibility
Pros:
"The gift shop have a variation of space trinkets and some books, prices good. Helpful staff and signs all around."
"The only planetarium in London. Not as big as the old one in Baker Street. Modern laser projection system is impressive."
"The planetarium entry is free. There are different interests and interactive exhibit to visit."
"There is a small cafe and toilets with baby changing stations as well as accessible toilets."
"A good cafeteria inside the planitorium building to have your coffee and snacks."
"The location of this place is stunning! You can see canary wharf above, it is beautiful."
"Wonderful buildings and area, beautiful views and kind staff."
Cons:
"And you have to put force into leaning back in the seats, would be great if there were something like a lever to hold the seat in place when you're leaning backwards."
"The light is poor. I think the bulbs have lost power and the ceiling is dirty, so everything is dull."
"The corner seats are such a pain."
"I'm sorry to say, but I just didn't get it!! I found the exhibit area outside the Planetarium pretty average, the shop below average & the toilets were disgusting & heavily overcrowded!"
"Tiny little room with less seating capacity and a show that lasts only around 20-25 minutes."
"Low resolution dating back to the 90’s. A great shame as it could be so much better."
"Seats are not allocated and one may end up sitting separately from friends."
Staff and Presentation
Pros:
"The only reason I'm giving it 2 stars is because of the host. She was quite fun in the way she illustrated and took us through the whole show."
"The live speaking from the astronomers is really great because the kids get to ask questions and there's an element of interaction."
"You have an astronomer guide you round a virtual night sky, who is able to point out constellations and other planets."
"The history, the narrated story of the stars from our guide, the lovely gentleman who told us about the meteorite, dont wanna give too much away!"
"The place is very interesting and the astronomer was very engaged and funny!"
"The presenter was so friendly and has such a calming voice, and was nicely funny too."
"Greg was FANTASTIC and gripped the kids straight away. He was funny and SO informative."
Cons:
"The entire show was almost a slideshow view, make matters worse we had a 'computer glitch'."
"Not what I expected from all the literature I read, a bit basic for me and a waste of my money."
"He found prerecorded 'One day on Mars' not very informative."
"I have just seen the “Meet The Neighbours” at the planetarium. It really lacks of content."
"Very disappointing. Visited on the 25th June 1.30pm. The night sky show looks like a 20 year old low resolution PowerPoint presentation."
"Need to ban children, if you’re listening to a 30 minute show but have 10 3 year olds talking and crying constantly throughout the show it can be very irritating."
"It’s a teeny tiny planetarium with awful sound system and awful narration."
Overall Experience
Pros:
"Looking forward to the next show!"
"Will definitely go again."
"Went to see Ted's space adventure with a 4 1/2 year old and a 18 month old. Both absolutely loved it and were totally engrossed."
"Took my 3 and 5 year old to planetarium to view a child focussed introduction to the solar system and had a really great experience."
"A must do when you are in the area and a good alternative for taking a photo on the meridian."
"Mind blown when you grasp how they tracked the movement of the stars with the tools available to them back in 1700s."
"Great day out for all ages. Prebook the planetarium shows to avoid disappointment, especially if it's a weekend."
Cons:
"Was waiting for the planetarium, everyone was wandering around aimlessly as there was no one to direct us."
"Talking about Dark Matter and Black Holes was beyond their comprehension. I would not take any child under the age of 15 years in future."
"The park around the planetarium is also fantastic. This would make a great day out, with enough to do to last at least a few hours in the area."
"Not as amazing as I expected as a first time planetarium visitor."
"Despite the website saying the show I booked was for 7 years and above, it turned out that this was only advisory and we had our visit completely ruined by 2 very young children sat right behind us who talked through the entire thing."
"It was a really bad experience for us. Paid for such expensive tickets so expected a good show and my son (3 years old and who is a huge fan of planets and stars) was really excited."
"It's a one time thing really, they could do a lot to improve it with better and more informative displays, the show was terrible."