Medivet Parsons Green - Molly and Max Vets Reviews Summary

Facility and Equipment

Pros:

• "The practice has a state of the art operating room and lots of high tech equipment with which to deal with the animals."
• "The practice is very friendly and lovely it is immaculate and spacious with plenty of room for the pets."
• "The surgery fit out is exceptional and I believe (don't quote me) that it has been recognised as one of the best in the UK."
• "Nice spacious room so we could keep the cat away from dogs that would scare her."

Cons:

• "Now that Medivet has taken over prices have doubled and care has halved."
• "Prices have doubled and service has crumbled."
• "Comparing with other places some practices are very expensive."
• "Only down side is the cost of the items there that they advise you to use."

Staff and Service

Pros:

• "Thanks to the loving care, compassion and professionalism of Ella and her superb veterinary practice, we felt fully informed and supported."
• "Ella and the team are highly professional and incredibly caring."
• "I love how friendly the staff is, how thorough the vets are and how no question is too small or stupid."
• "Staff are super friendly as mentioned above, extremely professional and knowledgeable."
• "Hannah at the Reception Desk greeted us with a friendly & welcoming smile."
• "Every member of staff from reception, to the nurses and vets have been wonderful."
• "They always greet Dougal and I with the utmost professionalism and most importantly as I said before, ‘care.’"

Cons:

• "THIS WOMAN IS A LIAR AND A CON ARTIST AVOID AT ALL COSTS!!!!!"
• "To top it all off the assistant at the front desk had the worst attitude problem when it came to questioning our dates for his third vaccine."
• "Avoid at all cost, take your pet somewhere else, anywhere but here."
• "ALL THEY CARE ABOUT IS THE MONEY........"
• "Made to wait out in the rain when no other customer were inside."
• "AVOID AT ALL COST IF YOU LOVE YOUR PET!!!!!"
• "Only after money. Do not use this vet."

Professionalism and Expertise

Pros:

• "They operated on her that evening and did an amazing job. Caring and efficient."
• "Much more attentive and more highly trained than other vets such as Goddard."
• "Vet Sandra done a brilliant job for neutering and spayed my kittens."
• "Dr. Clare was thorough during Spencer's evaluation."
• "Dr Rebecca has been a SUPERSTAR - not only has she clearly explained everything to us and what we need to do, but she does a thorough check up of him every single time."
• "Gabi is super professional, straight to the point and a highly skilled Dr."
• "The vets are incredibly well informed and actually listen to you as an owner."

Cons:

• "Charged a fortune for the wrong medication which did nothing."
• "Avoid at all costs. Me and partner took our 5 year old cat here twice. Not only did they fail to notice serious life threatening issues the first time (tumor/cancer) but also the second time."
• "I was rushed in and out of the checkup with no attention given to my concerns."
• "Also vet wanted to take my cats teeth out she even said all of them need to come out due to some condition. I have had several consultations with other vets who were adamant the cats teeth were healthy."
• "I find this not professional and dishonest, I will be using my credit card company to get my refund…"
• "********APPALLING LACK OF PROFESSIONALISM*******"
• "I can not believe that the vet at Molly and Max did not notice such a prominent cancer tumor."